Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

scam

i been scamed i need a refund now

User avatar by Pathfinder
  • 173 Views
  • 8 replies
  • 0 helpful

Bid error

Accidentally bid $80 instead of $8 on a Brian urlacher rookie card please help get me refund or cancel bud before sale ends?

User avatar by Enthusiast
  • 73 Views
  • 2 replies
  • 0 helpful

Bilked out of 800.00 by someone identifying themselves as EBay Customer service. I had been hospital

Hospitalized and was unable to get ordered Abs sensor installed before return date. This bogus person said part was on hand for an additional 800. And for me to purchase 4 200.00 eBay cards for correct part. This person has access to all my eBay info...

eBay $60 service fee?

I am not a store I sold a few things I had around the house. eBay charge me $60 twice and then another 12% for the item I sold. I don’t want to them $60 any more how to I stop getting charged?

Messages character limit (1000, not 2000)

Ebay has a messaging character limit of 2000 characters, however the app blocks you from sending a message over 1000 characters. Please fix this as its frustrating to compose a message to then have to use a computer and retype the message.

User avatar by Enthusiast
  • 384 Views
  • 0 replies
  • 3 helpful

Ship to address changed

My default address has been changed to another state and address. I cannot edit it. And will not let me remove as default shipping address.

Randomly charged $50 then $90

I was charged $50 dollars from eBay after setting up an account. Then a few weeks later I was charged another $90. I have made no purchases on eBay and have also sold nothing. At first I thought it was just a fee of some kind but now I have a second ...

User avatar by Explorer
  • 151 Views
  • 3 replies
  • 0 helpful

Scammed

I have recently been scammed out of 2,000 from eBay which the seller said she was sending the item through! Now neither eBay or the seller is answering any of my emails! I need my refund immediately!!!

User avatar by Enthusiast
  • 199 Views
  • 11 replies
  • 0 helpful
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