Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Double charge

I was double charged for shipping. How do I submit a claim for a refund?

User avatar by Explorer
  • 58 Views
  • 1 replies
  • 0 helpful

Address

I can’t seem to delete my old address 

You sent me a notice

You sent a notice that I owe $1.40 on a five dollar sale but the link doesn’t mwke it easy to pay

User avatar by Enthusiast
  • 29 Views
  • 0 replies
  • 0 helpful

Debit card error

The app does not save my security code on my debit card, when i enter it it says try another payment method. All the information i put us correct

Payouts

I’m waiting for my $135.33 payout eBay says it sent my bank!! It’s not showing at my bank or in my eBay app, what’s going on?!!!

Delayed procedure when paying for purchase

Can you please look into why when I go to pay for an item I am told I’ve tried too many times ( and I have not) and that I have to enter another form of payment. It’s unnecessary and irritating..thanks.

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