Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Returning an item

I received a defectuos item. I ask for the return or credit. The seller acepts the return. I sent the item but never recrived the return label in order to be a free return. Where can I send photos of the return package and the invoice for the return....

My garage

Where is my garage?Now is harder to search parts for my vehicles. It use to be easy-to-use. Now this app is a pain in the butt.

Pornography?!

Looking at a Abraham Lincoln chromolithograph, lower on page it has listed Similar Items -Sponsored with a panoply of images of naked males. How in heck are these similar items?Somewhat disgusted with eBay and I am sure that they will blame this on a...

Making offers.

I’m trying to make offers for other seller’s items and it says error. I just want to know, why does it happens?.

Negative eBay balance

My eBay account is frozen because it says I/O them $11.22 and it won’t let me pay them when I go to make a one time payment it says I have to have zero balance I’m getting really **bleep** I owe people on eBay and I can’t even pay them

eBay keeps ignoring member settings.

I try to keep things to a minimum so when I’ve completed a purchase and the feedback is in, I try to remove the sale.when I go to purchase history, I select “Last 60 days”. Yet when I go back to purchase history, it’s reset itself to “All”.I couldn’t...

Cancellation

I recently ordered some thing in item and literally minutes later not even five minutes later I cancel the order but it says it couldn’t be canceled because the item was shipped how can the item be shipped within two minutes i want my order to be can...

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