Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Feedback.

Update deletes my standard feedback response. I have to type a new comment each time. Nobody has time for that. I’ll stop giving a feedback comment I guess.

Purchase list shows very limited amount

Ever since the new update I can only see about 15-20 of my recent purchases. I am a card collector and I purchase a lot of cards. So this is a problem. I almost had an order canceled on me because it was 4 days old and I was unaware that it wasnt pai...

User avatar by Adventurer
  • 222 Views
  • 1 replies
  • 0 helpful

iPhone 11 eBay app

Since the latest update. I can no longer enter the code when someone has collected an item, the option to enter the 6 digit code is now hiding under the speaker bar. Anyone else have this problem, my daughter had iPhone 8 and it’s fine on hers

Resolved! App

hi,ive had the ebay app on my iPhone 6 for a few years then yesterday it decided it wouldn’t work. I deleted it and tried to upload the app now it says my phone is not compatible? Any tips?

eBay Motors: Reserve Not Met Incorrect

I have the following listing: https://ebayvehicle.com/app/mV3YMfdtWWvL1Dxd7 In the eBay Motors app, it states “Reserve Not Met”. The auction does not have a reserve. Can you please investigate?

Ebay app

I tried to put an item on watch list I got message says there is an internal error. Please try restarting the app I did that is many times and there is no update yet, and I reinstall through app same problem not sure why

Purchase items

Purchase items are not showing up in the purchase section of the app after the new update! Please fix!

iOS App Proof of Collection

I have noticed that once the app puts you in the camera screen to scan proof of collection, there is no way to cancel or come out. You have to shut the app and relaunch. Also, where in the app can we manually enter the 6 digit code for proof of colle...

User avatar by Explorer
  • 271 Views
  • 2 replies
  • 0 helpful

Resolved! iPad app has a large grey bar in the purchases section.

On the purchased tab, at the bottom there's a big grey bar. It appeared a few updates ago. Reinstalling or updating doesn't fix it. I'm on iPad pro, iOS 14.6, eBay app version is the latest one. Screenshot attached. Grey bar is right above the bottom...

2BC12C28-FCA7-494D-91DC-931B0D3A7D47.jpeg
User avatar by Adventurer
  • 254 Views
  • 2 replies
  • 0 helpful

Listing issues with app…iPhone XR

Recently, the app has been duplicating my listings. For example: I search for an identical item, click sell one like this, and it has been opening duplicate templates. So once I complete and submit the listing, another one is open behind it. I have t...

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