Update to app HELP

[johnjames1939]

Hi

My eBay app on my phone has stopped working with message saying app is not supported and update.  Problem is I have samsung A3 on android 5.0 so can't update to new eBay app. How do I keep current or get old version of eBay app from Google playstore? 

Also how do upgrade my android to version 5.1.1  which is apparently what I need for older version of app ? 

Many thanks for your help

[mobile_feedback]

@johnjames1939 

If your device cannot update to 5.1.x the only option is to use the ebay website in the chrome browser. There are no older versions of the app you can install.

[johnjames1939]

thanks. Does anyone know if I can update on my Sam A3 from 5.0.2 to 5.1 desperate to get back on ebay 

[eburtonlab]

I am not familiar with that particular model, but there is some info about upgrading the operating system here:

https://www.helpforsmartphone.com/public/en/samsung/galaxy-a3/android-5-0/guides/23/Update-software-...