Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

No app access

Hi,since the last app update I can no longer open your app as my iOS is 15.8.3 and my iPad won’t update any newer

Resolved! Update

Unable to engage with eBay for help with update problem - dreadful service

Latest update requiring ios17

Had it with eBay after 20 years.Update has excluded me as I can’t use more than iOS 15.No response from eBay despite phone calls (we’re reporting to technical) and messages.Dreadful service and response, they should be ashamed!!

Resolved! I have 15.8.3 and can’t access eBay

How can I get back into eBay with an older version on my iPhone! I am running 15.8.3. Thanks.

Resolved! Can’t use my eBay app

When I open my eBay app it request update and takes me to AppStore but there is nothing to download so won’t let me use my app , any ideas please 路‍

Still can’t use eBay on both my iPhone and iPad

Still can’t use eBay on both my iPhone and iPad Tried deleting and reinstalling about to give sadly with app due to time wasted trying to solve problem

EBay app Garbage

EBay shooting themselves in the foot. Everyone is already migrating to vinted etc. This app is rubbish. Will NOT downloadBye bye eBay.

Resolved! Update

I have been an eBay user, both buying and selling, for many years but have not been able to download the updated eBay app, says update and when I do it says it cannot be downloaded I need 17.0 or later! EBay I am not going to get a new phone just to ...

App update

Today I received a message stating that it was now possible to download the app again. This came after no longer being able to use the app after the last update because my phone no longer updates past IOS 16. However it did allow me to download the a...

Resolved! EBay App

In spite of doing all that it said in the e.mail I received today I still cannot get the app to update. Each time it says IOS17 is required. What the heck is going on

eBay, please tell us WHY you tried to block your app on iOS15 when it STILL works?

When you circumvent the "update or exit" pop up, you can see that app works perfectly fine and has been working without issue since this update. This seems to be an artificial block put in place on purpose, so why did you do it? Plenty of other eBay ...