Update

[richarlawe-2]

Unable to engage with eBay for help with update problem - dreadful service 

[kensgiftshop]

Since you're from the UK, log off the US site and return to the UK site and click Help and Contact.

[wastingtime101 · Accepted solution]

@richarlawe-2 

For iOS 16 or later and Android 10 or later, follow the instructions here: How to update your eBay app

For older systems running iOS 15 or Android 9 or earlier, you can access eBay from a web browser on your device. Delete the eBay app so links open in your browser instead of the app.

Read more about OS compatibility updates: eBay UK Announcement