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Accessing and using my eBay with my phone that hasn’t got iOS 17

How do I get onto my eBay with an older version than iOS17

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Accessing and using my eBay with my phone that hasn’t got iOS 17

@mickhammond46 

 

What operating system and app version? eBay recently changed the minimum requirements to be able to use the latest version of the app (iOS 17 and Android 10), and many older app versions may not work any more.

 

According to a post on the UK community boards, the latest version of the eBay app requires Android 10 or later, or iOS 17 or later.

 

https://community.ebay.co.uk/t5/Technical-Issues/Pictures-missing-using-APP/m-p/7762881/highlight/tr...

 

There is another version of the app available for iOS 16 users; see here:

 

https://community.ebay.com/t5/Mobile-Apps/How-to-update-your-eBay-app/m-p/34920437#M50572

 

A possible workaround for iOS 15 users is suggested here:

 

https://community.ebay.com/t5/Mobile-Apps/App-update-fix-for-ios15-users/td-p/34924192

 

If you cannot upgrade your operating system or find an older version of the app that works with your current operating system, you should still be able to use a browser to go to ebay.co.uk instead.

 

If eBay browser links are opening in the Android version of the app automatically, you can disable that by going to your device Settings: Apps: eBay: Open by default: Opens supported links and choosing "Don't open in the app". iOS users can tap and hold an eBay browser link and choose "Don't open in the app". Or just delete the eBay app entirely.

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Accessing and using my eBay with my phone that hasn’t got iOS 17

If you can't use the app, use the web browser and go to the site.

Have a great day.
Message 2 of 3
latest reply

Accessing and using my eBay with my phone that hasn’t got iOS 17

@mickhammond46 

 

What operating system and app version? eBay recently changed the minimum requirements to be able to use the latest version of the app (iOS 17 and Android 10), and many older app versions may not work any more.

 

According to a post on the UK community boards, the latest version of the eBay app requires Android 10 or later, or iOS 17 or later.

 

https://community.ebay.co.uk/t5/Technical-Issues/Pictures-missing-using-APP/m-p/7762881/highlight/tr...

 

There is another version of the app available for iOS 16 users; see here:

 

https://community.ebay.com/t5/Mobile-Apps/How-to-update-your-eBay-app/m-p/34920437#M50572

 

A possible workaround for iOS 15 users is suggested here:

 

https://community.ebay.com/t5/Mobile-Apps/App-update-fix-for-ios15-users/td-p/34924192

 

If you cannot upgrade your operating system or find an older version of the app that works with your current operating system, you should still be able to use a browser to go to ebay.co.uk instead.

 

If eBay browser links are opening in the Android version of the app automatically, you can disable that by going to your device Settings: Apps: eBay: Open by default: Opens supported links and choosing "Don't open in the app". iOS users can tap and hold an eBay browser link and choose "Don't open in the app". Or just delete the eBay app entirely.

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