Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Please fix

Latest update (for iOS) causes app to crash everytime you are adding the brand to a listing. **bleep**s kinda annoying, specially when it happens 2 times in a row. Please fix.

Delete Button

I'm trying to retrieve a deleted sold item but can't find delete button under sell column. Is there other way to do it or did they removed that option?

Resolved! Cant allow ebay app to access camera

Hi..for some reason I now can’t access photos/camera through ebay app on my iPhone..when I go into privacy setting and select camera/photo the eBay app is not in the list so can’t do it that way ..then when I go into main settings and then scroll dow...

Seller shipping address won’t change

I’ve sold few items to some customers and when I confirm my shipping address to the customer, it will not add my new address and defaults back to the old one. No matter how many times I add it or make it primary the moment I hit done, I look and it’s...

Latest app update removing advanced search symbols

  Hello! I make extensive daily use of advanced search options like adding a plus (+) symbol on front of a search term but the latest iOS app update is stripping them. This is a huge problem for me.

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Proxy

Hi, I would like to know about using a proxy is good or bad in ebay login. Is there ane any posibalatis to suspend the account using that.

Resolved! Login OK on desktop but not recognized on Android phone

Hello, I have been an Ebay member for years and do not have any login problems from my desktop.Since last summer, I have downloaded the Ebay app onto my android phone but am not having any success when trying to login.I keep getting the comment: Oops...

Using pending payouts to pay for shipping label

I just switched to managed payments on Aug 10, so now my payments go to my bank instead of PayPal. Not ideal but whatever. On three shipping labels printed through the app I selected pending payouts as the source but each one still charged my PayPal ...

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Ebay Cart Option

Hi It is absolutely necessary to add the option request the total from the seller to the app, now there is only pay only this seller.I have been using ebay for years only with the app, and every time I have to request the total from the seller I have...

Give me back my shipping choices

This is garbage. Every time I revise an item on the app it tries to set the shipping to “UPS Ground”. Why god why is it doing this? Then when making a new listing all it does is allow me to select some pre made shipping category so if I want to ship ...