Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

No me anda la aplicación

Tengo aplicación hace años pero ahora no me anda me pide actualizar y no me deja hacer nada, porque nisiquiera se actualiza, la borre la pouse de nuevo y queda igual

User avatar by Pathfinder
  • 129 Views
  • 1 replies
  • 0 helpful

Empty shopping cart

on my iphone i have the latest ebay app, the app throw a technical error then my cart is empty, removing and installing and login to the app makes my cart reappear but as soon as I make action I got the same error again, your website is fine only the...

91A6F290-2E01-4C2C-BF25-F35BFCE97075.jpeg

Update

Hello, Just recent update is a bit off a mess, needs fix ASAP , when pressed on purchases it takes ages to load and open up and when you try to leave feedback, error pops up and not able to leave feedback.  

E82746B9-5769-48A1-8C3A-17335BD4AD90.png 526A2742-52E9-41F1-BDCC-69FC8EC0C877.png

Purchase history

I opened up my purchase history and it’s completely blank. Does anyone know why this would happen. I buy from eBay several times a week and this has never happened

User avatar by Explorer
  • 116 Views
  • 1 replies
  • 0 helpful

Not working

When I go into purchases it doesn’t pull anything up. All it does is spin, it was working fine until I did the update in the App Store today!!!

Internal error message

Out of the blue Im getting a "we're sorry Internal error please restart app" message when I try to sell an item. I've seen the older posts and followed the steps of supposed fixes and nothing. I have a new moto g stylus phone running android 11. Last...

Unable to open purchases

After this most recent update, the iPhone eBay app became stuck. I couldn’t see tracking for items purchased. Then, after a hard shutdown to clear up any glitches, I am now ‘unable’ to see my purchases. The small update circle keeps spinning, and wil...

CAN'T ACCESS MY SOLD ITEMS

The app hasn't crashed & I can't think of anything I've done to break it but I've tried everything to access my sold items & it just keeps telling me it's having problems loading my sold items. Can't access delivery info to send off items & it a prob...

User avatar by Enthusiast
  • 114 Views
  • 1 replies
  • 0 helpful

App no longer works on my phone

EBay app no longer works with my phone! Since a few months ago, the EBay app has stopped working within my Sony experia Z3 compact! I blaeve it is because my phone download a version that my android version will not support! Is there an earlier versi...

Resolved! ebay app

Can my ebay account be canceled if I log into my ebay account from both mobile phone and computer?

Cash Register Sounds

My android device running app. version 6.32.0.5 no longer makes the cash register noise when a best offer, sale or payment is made. An older android device running app. version 6.29.0.2 still makes the cash register noise. Anybody got an idea as to w...

Photos in messages don't open

Member sent a photo within a message. I tap on it the photo and am redirected to the ebay.com home page, but it is opening within the ebay app, apparently. Tapping on the profile icon just reopens the app home screen.This is a dead end loop. Using la...

Most Marked as Helpful Authors