Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Notifications On iphone 13 Pro Max not working

Hello!I have a iphone 13 pro max. I never get notifications. i always see the red dot on the app and thats when i open and see offers on the app with no notification. The cha ching sound also does not come. At times it will show that the item sold in...

User avatar by Rising Star
  • 619 Views
  • 4 replies
  • 0 helpful

Filters

I am using an iphone 8 Plus, ios 16.3.1As a seller, I need to be able to get the Solds to come up, but something is blocking this and I can't get sold or completed. I also can't get the more detailed specifics to come up. Add to this Sort defaults to...

MUAA ON Ebay APP

Hello, I would like to ask if there is any chance that MUAA, i.e. the account for my employee, will work on the phone app? He deals with the search sold items for shipping, and currently uses the browser on the tablet, but I think that it would make ...

Phone Number Selection bug

Hello, In the iPad app, there is a bug in the personal information section for changing your phone number. In the list of countries Switzerland is shown with an incorrect country code (+268). The correct country code is +41. (268is Swaziland).

Title bug

Three or four updates ago, the title stopped auto capitalizing the first letter of each word. Also, the auto suggest/correct feature doesn’t work in the title anymore. Is this the new normal? After three or four updates, it’s still like this.

Paypal login won’t load

Paypal login won’t load within eBay app. Gets to the the one time code, but won’t ever load. It’s just grayed out and won’t actually fully populate. Mine has been this way for months. Anyone else having this issue?

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Resolved! Ebay barcode scanner stopped working today March 1 2023

I have a Motorola Moto g stylus 2022 phone. The ebay app scanner was working fine until today. Now it just does not do anything when trying to scan. Something changed in the ebay app as it was working fine the last time I used it 2 days ago. Anyone e...

User avatar by Adventurer
  • 2181 Views
  • 18 replies
  • 3 helpful

Resolved! App not updating Paid-Ship Now

The "you have items to ship" notification in the app does not seem to be working properly. It has been an ongoing issue for about 3 days. This has happened sporadically before, but never for this long and wanted to make sure it was put on the board. ...

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Zip Code and Shipping Dont Auto Fill When Listing

I have been using the app to post listings. It was working great for a couple weeks until tonight. When I make a new listing it asks for me to fill out the shipping, everything's blank. I can't actually even fill it out until I go to the section belo...

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