Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Notifications are getting Glitchy

Alright, now I'm getting iritated (Android App) Notifications are getting spotty. I noticed today that I wasn't getting the Watchlist notifications (15 minutes before listing ends). I get sold listings and all that, but not 15 minutes prior to end. W...

Iaf token????

Can’t sign into app. Same as the past few questions on here just keep getting told my iaf token has expired… can someone from eBay at least tell us what is going on?

Expired Token and can't use the Ebay App

Ok, so all was good with my Ebay app on my Android phone until just a couple of hours ago. Now when I try to view my items for sale or search for anything I get two different messages. When I search for something, I get "TRY SEARCHING FOR SOMETHING A...

Face ID issues

I click open the app and it wants to use the use ID, which it should do to begin with. Then It flashes the Face ID box over and over again finally giving an error that I’ve tried too many times and am locked out. It’s been doing it everyday. Sometime...

EBay App Messages

Can’t open messages through eBay app have removed and downloaded upto date app, have also done my latest software update on iPhone, have turned the phone on and off multiple times. I have also sighned in on my son’s iPhone and still the same thing wi...

App stopped working

Galaxy S22. App opens, but exclamation mark shown in a triangle. Try a search and it shows - invalid access token. Check the value of the authorisation HTTP request header. Tried force stop and restarting app, but no improvement

User avatar by Explorer
  • 139 Views
  • 1 replies
  • 0 helpful

Audible notification changed for bids received

Hello,I have a special sound notification selected in the app (Selling > Notifications, then in the Customize Sounds section, click Selling, then click Advanced). Previously, this setting applied to all selling activities for which I have notificatio...

User avatar by Thrill-Seeker
  • 287 Views
  • 1 replies
  • 1 helpful

Spelling

The last app update has made the spelling checkers stop working 

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