Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

New app.

Cannot install.

Update not happening

I can’t get into my eBay it says update but won’t go any further?

eBay IPhone App keeps crashing trying to login in through Apple

My eBay app keeps crashing upon login on the app. I uninstalled and reinstalled multiple times. Restarted my phone. I can sign in everything else except the app. Anyone know how to fix this issue? I’m on IOS 18.3.1

Resolved! Using my phone - What happened to SELL SIMILAR ITEM - it has dissapeared, i use it daily, and GONE

Went to go list items as i normally do, and when i find a similar item online, the option on your phone when you scroll through the item to sell similar, the tab that usually is there to sell similar item is not there anymore, and no option on the ph...

App no longer works on IPhone 8plus

I’ve been using eBay since 2002 and now it won’t work. I’ve updated the app and apple software but still won’t work. I’m assuming the older iPhones now cannot use the app. Shame as I buy and sell a lot on eBay.

Unable to update and use app on my phone.

Has anyone figured out how to get the new app working? The update will not work on my iPhone and I can not update it to match the required iOS. Is they a way to download a older version of eBay? Shame I can not use it I buy and sell often with my app...

Cannot get the use of eBay on my phone

Cannot upgrade to the latest version of eBay on my phone when I go into upgrade it just keeps saying I need to upgrade been using eBay on my phone for years & now cannot get access to it on my phone

Resolved! I’m having trouble trying to get in my eBay it’s saying update but won’t allow me

This is not working I’ve been with eBay for over 20 yrs and it is not working at all

Resolved! Sign in problem

My eBay app asks for me to update as previous app expired when I press update and open it asks me to do the same again so not updating. When I delete app and reinstall exactly the sam happens

Unable to use eBay anymore after latest updates

Like hundreds of others, I cannot download the latest App or even an older one anymore! Bye bye ebay, cannot believe we can no longer use eBay just because we have old phones. well done for loosing thousands of loyal users in one swoop!

Unable to accept or counter offers on seller page.

I have not been able to accept or counter offers on the mobile seller page this week. I have to do a work around and go to email to respond. I have the most recent Chrome addition and have reinstalled my Ebay app with no change. Is this a technical p...

EBay account

Hi, I am unable to login to my eBay account. It says “app update required” but then when I press update it keeps me in a loop always saying update required. Is this something you could help?thanks in advance.

Resolved! I can’t update my account it won’t let me

It won’t let me update

Sending offers from mobile app is complete headache

When you send an offer from mobile app it always returns to the top of the list after sending an offer which makes the interface completely unuseful if you need to scroll trough your listing and send offers for specific items

EBay app error

My eBay app wouldn’t let me sign in just kept saying ‘Somethings not right’ I tried; - Uninstalling and reinstalling multiple times - Turning my phone off and on again app now won’t install at all just says ‘waiting’- I have a IPhone 13, update to da...