Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay App Icon

Ebay Icon not on phone desktopHow to retrievevit?

Update

When I open the ebay app I get asked to update, when I try to update there is none to be found so until I can get this resolved I can't use ebay. I have even uninstalled then reinstalled but that has not solved anything.

Android app crashes when scrolling new crappy "Saved Searches" page

First - the new "Saved Searches" page sucks ass. Also - is has begun crashing after I start scrolling - making it useless. Sorry sellers...I can't buy until this is fixed.

Problems with nonfunctioning Ebay for Ipad App

I have used my iPad with the eBay app to list for years and I returned from vacation, and it is no longer functioning. I have checked for updates, removed and reinstalled the app, cleared my cache and etc. I then tried our 2nd iPad to see if it was j...

Android App Saved Search Page Crashing

Non stop crashing (every few seconds) when trying to scroll through saved search page.

notification

The notification icon has been hanging on the icon for two weeks now. There are no notifications in the app itself. I have downloaded, deleted and reinstalled the app several times. The notification icon does not disappear. Please help me figure this...

Ipad app keeps asking to update

I have updated my apps and on my iPad I keep getting the message to update my app but there is no update to get and then I can not get into the eBay app as it just closes

What’s happened with the Saved Searches function in the app?

A few weeks ago, my saved searches went mad and added items into the search results which were not what I was searching for and I had to manually find what I am looking for within them, so a particular saved search normally gets one or two a week now...

Shipping issues

I have always listed my items with flat rate shipping. I do not package them until they sell. Now the app won’t allow me to choose the shipping method or price unless I put in package size details. Please fix this

Trouble selecting shipping service on app

Anyone having trouble listing from the app? It’s making me put the weight in to be able to choose a shipping service and when I put “don’t know package” info (because I charge a flat fee) it won’t let me do it. Video is included.

Anyone having issues listing with mobile app?

I normally do all my listing on the mobile app, have done thousands this way, I find it convenient as I can do it while winding down on the couch at night. As of the end of last week I cannot list anything. Every time I try to I get as far as "shippi...

EBay app on iPad not letting me to login to my account

Recently eBay app on my iPad not letting me login to my eBay account my iPad software is up to date same eBay app. Can someone please will help me to fix my issue. Thank you

Resolved! Return

I am trying to return an item that was delivered damaged. Every time I go to the place I am directed, I get nowhere.Can someone please explain the procedure?Thanks

Message saying I owe $5 but I didn’t sell anything

There is a message in my inbox saying I owe five dollars. No one bought anything of mine. I had someone made a bid I accepted it, but then they didn’t respond to any of my messages for days and days so I reposted the item and canceled their offer. I ...