Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Feedback process

You allow buyers to make negative things up about the seller. Horrible system and you’re hurting your own sales. Your appeal process is even worse. Wonder what types of Humans you have reviewing those.

Need older version of app for iPhone 6 ???🤷‍♂️

It says it cannot download this app. It says I can download an older version. Where do I find it?

Resolved! ebay messages now look silly on my phone

ever since ebay started the new whatsapp-style messaging it looks ok on my computer but looks silly on my ebay phone app - see the phone screenshot I've attached. the text is tiny tiny and all squashed up to the left.is there a fix for this?

Description loses formatting when revised in the App

If I create a listing on my computer, then go to revise the Description field in the App, I get this warning. I realize it's because I'm using HTML. Sometimes I have reason to revise my Description on the fly when I'm not in front of my computer to f...

Latest iso update

Cant download eBay latest iso update so hence cant used eBay I’ve deleted eBay and tried to reinstall but keeps saying update to latest version ?

Update required

Can’t use anymore as software not compatible. No warning just did it so I’m fuming as don’t have version 17 I’m only on 15.8. You also say that you can use older versions but won’t download older version only wants to update latest version. Sort this...

Resolved! eBay app no longer has logout option?

The ability to log out of the eBay app has disappeared. Where I used to be able to tap my username and get the logout option, it now takes me to my user profile. I need to be able to switch between our seller accounts and can only achieve this by uni...

EBay update

I cannot get my iPad to update the new eBay app . Help

App failure for a long time

Hi, The eBay app is not working for me for a long time. Not through 4G/5G or Wifi. Reinstall did NOT solve it. Anyone else having that failure?Anyone was able to solve it? Thank you! Tagging (found a post about app bugs that these were taggd) elizabe...

Can’t use eBay for last 1-2 weeks as you have changed things out if the blue with no guidance or war

I am extremely upset, there is no method of upgrading or guidance for doing so try each day as U have!

eBay App Crashing While Viewing Saved Searches

The eBay app has a significant crashing problem.When viewing the saved search list and scrolling, it reliably crashes halfway down. I've ruled out device issues by reinstalling the app. The crashing is not everytime though, sometimes it happens, othe...

EBay won’t work on iPad but works on my iPhone ??

eBay won’t work anymore on my iPad but still works on my iPhone

upgrade

'eBay want me' to upgrade my phone-in order to leave fdbk on my recent purchase- This will require a higher grade phone than my current iPhone 8, and as a pensioner, not only can I not afford an upgrade, my iPho 8 is far more adequate than I actually...