Mobile Apps
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay Poor Service

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App freezes

Since last week the eBay app is freezing up iso 17 on iPad. no help from apple or eBay. Tried deleting & reinstalling, clearing cache, nothing is working.

Be aware of scammers

Be aware that the company is not friendly is too dangerous scammer and items is totally false information and no refund money

Sn

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Why is eBay photo search function so bad?

It seems that more often than not when I try to identify and item by taking a photo from within the app, it posts results that aren't even close. I snap a picture of a dish and it responds with images of neckties. A roundish purse comes back as wheel...

App glitch anyone?

Hi, I have been experiencing a glitch with the app, I cannot complete my drafts if I’m using the app on my iPad, which is how I always do them. I have contacted eBay, but it’s been like 2 weeks. Has anyone else had this issue?

User avatar by Adventurer
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  • 1 replies
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Freezing/crashing

After updating to iOS 26 and trying other devices and earlier versions, even reporting this months ago… the problem persists, looking at the deals is one of the only reasons I go on the app but whilst you are scrolling down the categories e.g feature...

Still unable to log into app

Still unable to log into app, even after recent app update. This has been a few weeks now. I’ve logged with eBay support and still nothing. 臘‍

Why is my filter menu screen blown up? It crops off the total listings on the bottom of the menu.

Recently I have noticed that when I go to filter a search the filter menu that pulls out from the side of my screen is enlarged to the point that the word filter on the top is cropped in half and the blue totals at the bottom are also cut off. As a s...

Screenshot_20250927-144254_eBay.jpg

App is not working on my IPad

Never had issues with the app until recently. Freezes up all the time on my iPad. My iPad is iOS up to date. I’ve deleted the eBay app and reloaded. Still not functioning

User avatar by Explorer
  • 153 Views
  • 3 replies
  • 0 helpful

Postage service issue for sellers.

I have recently stated using the app on an iPhone 12, from an 8. I have found that when adding a custom postage service for a 2nd class large letter, the only option is up to 100g which is £1.55. I sell cds which fit into the up to 250g category for ...

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