Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sezione pagamenti non disponibile dopo aggiornamento

Buongiorno dopo l’ultimo aggiornamento la sezione pagamenti dopo l’autenticazione tramite sms spunta una dicitura non ci sono dati disponibili ma in realtà non è così perché nel sito sono disponibili certo di un vostro riscontro vi invio cordiali sal...

Print shipping label error

Haven’t been able to print shipping labels from the IOS eBay app for the last 4-6 weeks due to an error when pressing print shipping label from the sold item screen. App pops up with the print label screen momentarily before glitching, closing, going...

ebay just screwed up the app!

ebay just screwed up the app so that it didn’t show me how much time was left at the end of the auction while I was trying to bid. That sucks! Hate it… won’t be buying anything on auction until y’all fix it. Thanks!

"Great news!" added in front of notifications on iOS

They changed the notification when you sell an item to say "Great news! Your item sold for $1..." Yes, it cuts off not only the price but you have no idea what the name or title is. You have to squint at the small little picture instead. You actually...

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Lost all of my liked items

I use eBay a lot and I have saved a lot of items during my time using it- just recently I created an account (even though I thought I already had one) and all of a sudden all the listings I have saved are completely gone and reset. Is there any way I...

App problems

Whenever I try to request a payout, it keeps saying 'nothing to show'. I then have to sign out and sign back in before I can request my funds. Very annoying.

App crashing!

Trying to list items.App keeps closing when trying to enter brand name on listing!Also missing some photos in listing which were already loaded!PLEASE FIX ASAP!Thank you!

App crash when redeeming points at checkout

Using iOS 16.6When making a purchase in app and redeeming points in any quantity (can use some or all), the app applies the discount and then immediately crashes. No matter how fast or what form of payment, the applying of points causes a full app cr...