Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

"Upload photos from mobile app" not working

I am trying to create listings. When I choose "Upload photos from mobile app," my phone gets a notification from the eBay app on my phone, as expected. When I click on that notification, it opens the eBay app, but all I see is a spinning circle indic...

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Cha-ching sound not working on new iPhone11

I have just upgraded from an iPhone6S to an iPhone11 and the cha-ching sound is not working whenever I make a sale. I hadn't worked for the last 12 months or so on my old iPhone6S.I am based in Melbourne, Australia.Is there a solution for this out th...

My app for iOS is not working

I can not see searches, messages , it goes to a blank screen. And acts as if it is searching but never finds anything. Just grey screen.

Ebay app won’t load

since I activated the dual factor authentication, the app won’t load on my phone. When I try to login by using the process it stalls and I can’t do anything

Ebay app won’t work

Is there something wrong with the app I’ve uninstalled reinstalled everything since update it don’t do anything but open app no working buttons just blank white screen ask for Face ID or password then freezes blank

IPad issues since last update

Since the last update, I am getting a black screen - as below.. I have removed the App and downloaded / re-installed but just get the same thing every time.works fine on the IPhone just an issue with the iPadany ideas on what could be causing it?than...

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User avatar by Explorer
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Blac screen on box login

In my iPad Air 3 when appears login box with mail+psw is not possibile write the text because the box become is all black.

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User avatar by Explorer
  • 98 Views
  • 4 replies
  • 0 helpful

Store Category

For some odd reason all my listings have OTHER chosen under the Store Category. I did not choose this option and would appreciate help removing this from my listing. Thanks so much.michelle

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