Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Search field bug in iPadOS App with external display

Under iPadOS 17.03, when my iPad Pro 12.9 (5th Gen) is connected via HDMI to an external display, the search field in the eBay app is not displayed, but is still functional. Typing will be accepted but no text is visible and the field is not visible....

Loss of half item specifics for clothing, help

Two weeks ago I went to do a listing and when got to item specifics I saw that Country of manufacturing was missing, chest size missing, length, wash care, vintage, MPL missing, sleeve type missing. Well I kept doing my 15 listings a day, thinking it...

App popping up on every page

How do I stop the mobile app from popping up on every page I click

Issue with Uploading photos for sales listings

When trying to upload photos, in the recent photos tab, half the pictures don’t show up, and when you click on the photos/albums tab, it lets you pick the photos to upload, but when you actually press to upload, I get a blank page. I’ve tried everyth...

iOS Keyboard

One of the frustrating points when using the iOS app is that it doesn’t seem to use iOS’ native “keyboard” auto-correct engine. When typing in the app, it never corrects spelling or gives autocorrect options.

How do i print a packing slip from my android phone?

Where's an option to print a packing slip from my phone

PLEASE FIX/BRING BACK OLD EBAY APP BARCODE SCANNER!!!

I apologize for the caps, but: PLEASE FOR THE LOVE OF GOD, BRING BACK THE OLD EBAY APP BARCODE SCANNER! WHEN AFTER SCANNING A BARCODE AND SEEING ANY RESULTS IN THE EBAY APP, PRESSING BACK BUTTON ON PHONE WOULD BRING YOU RIGHT BACK TO THE BARCODE SCAN...

Templates for the Mobile App

Wouldn't it be great if we could use templates on the mobile App? Even just one or two standard options would make things so much easier and quicker to list

Resolved! Option to filter by Condition is gone?

It seems like my app updated and I’m no longer able to filter items by the old Condition dropdown of New/Used/Unspecified — anyone else seeing this? Disappointing if that’s functionality Ebay is taking away from users.

eBay iOS App: “Ghost” screens secretly closing

Sometime in the last and/or second to last app update I’ve been seeing these random, quick (1 second) “background ghost screens” opening and then moving towards the bottom of the screen as if they’re saving to a folder, sending off to some server etc...

Resolved! eBay app notifications of watched auctions ending soon, show up AFTER item has already sold.

This just started yesterday, 10/01/2023. Normally I get a push notification 15 minutes before an item I am watching is about to end. All of the sudden, I get a notification that it's "ending soon" (instead of "ending in 14 minutes"), but the auction ...

15 Minute notifications for watch list items no longer working

I recently upgraded my phone to the iPhone 14 Pro Max and in doing so now I no longer receive 15 minute left notifications on watch list items on the app. I’ve checked every notification/setting feature three to four times now and yet it hasn’t fixed...

Sorting on the Mobile App

How do I sort my listings (not an ebay store) in the mobile app? When I select "Sort", it only gives me options of newly listed, # of watchers, and # of bids. I want to sort by price.Thanks!

Notifications for the auction ending in 5-15 minutes not coming anymore

I remember setting the reminder to be sent within 5-15 minutes of the auction end. The notifications are no longer coming. Has this feature been turned off? Why?? What can be done to bring this feature back?

Issue Report: Endless Loop When Purchasing Shipping Labels via eBay iPhone App

Hello, I am writing to report a recurring issue I've been experiencing with the eBay iPhone app when attempting to purchase shipping labels for received orders. Problem Description:When I click on the 'Purchase Postal Label' link for an order, the ap...