Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Update app

It’s telling me to update app but it’s already updated. Won’t let me proceed on the app. I’ve uninstalled and installed again and same thing.

Issues with eBay motors right now

It won’t let me update, just sends me to another screen over and over again

Saved Search not working on android app

This afternoon I noticed my saved searches were all removed on the mobile app.

Description link in the app

The description of each item should appear when buyers click on an item (in the app). Instead, there’s a link. If the description comes up it might help with order cancellations. I know buyers rarely read to begin with but showing the description mig...

Logging

Hellow everone, Is the app good for logging in to eBay? Is the site good? Thanks for your comments.

Connection

Hellow, Do you want to log in with the same connection every time you log into eBay? Is it okay to use two connections? eg:- wife or mobile data connection. Thanks for your commets.

Background remover

Hi background tool remover is not working at all on mobile app anyone else having problems please

IOS 14.4.2 Overheating

Hey, I'm using an iPhone 11 Pro (latest firmware) for the eBay app (latest version) and it's causing it to get super hot. None of my other apps are doing this. I tried reinstalling the app from the app store and even wiped my device to factory defaul...

Resolved! Virus

I downloaded the app and was informed that it has a Virus BAT 282 and was advised to uninstall it immediately which I did.

Saved Icon

I am wondering if it is possible for ebay to change the icon for saved items from a heart to the 3 1/2 inch floppy disc symbol. I'm not great with the written language and symbols make for quick recognition of the respective function. Having both the...

App bug

Hello, my eBay account works just fine on web browser but doesn’t work at all as an all. I’m signed in but nothing loads , it’s all grey.

The apps is not working

Hi the apps is not working with the phone internet is

Saved Searches suddenly returning bad matches

I use the saved searches feature of the app, and have been for years. Within the last month, many of the searches are returning poor matches for my searches. It would seem that something changed in eBay's criteria of what is considered a match. Just ...

Message sellers

Hi Ebay community. Got the attached error when sending messages to seller. Any ideas what might be causing this error? Updating Med ia

Send button missing when trying to reply to a message.

Please tell me why there is no Send button? I have a buyer asking me questions about an item I have sold and I cant reply so how can we arrange a pickup time?. You can compose the message but you can never send it. I'm on a Samsung S9 +.