Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Full item description STILL not obvious for buyers using mobile app

A quick search of this forum shows that this issue has been around for at least 5 years and many people have complained about it. Yet, the problem still persists. I am referring to how in the mobile app, the full item description does not automatical...

Condition description field on mobile

Been here forever & still befuddled why the condition description isn’t accessible on the mobile app. Makes zero sense why eBay with all of its capital & workforce can’t make this a feature for as much as we sellers pay to sell here. Please tell me I...

condition description

I don't see this in the mobile app, I have to go on desktop to add it. Am I just not seeing it, or is there a way to add it ? Android version.

Issues with new app??

I’m so super frustrated with the new app update. I sell every day and highly depend on offers. They took away the $ amount option and all I can do is a %. I hate that! I’m not going to offer someone an item for $ 31.23. I’d rather give them a set amo...

iPhone listing just spins

When trying to list an item on iPhone app it just spins forever. Relying the app, shutting down my phone, and adding it back did not work either.

eBay Standard Envelope in the App

Is there some reason I can't select eBay Standard Envelope for qualifying items in the app? Every single time I have to list with first class, then go onto the website and change the shipping. Every. Single. Time. This includes if I have to make a re...

APP Ebay no funciona en IOS

Hola, hacen algunos días que no puedo ingresar a mi usuario de ebay en la aplicación de mi Iphone, ya probé en navegador de mi PC y funciona bien. EL problema es solo en la aplicación de IOS.

Hello Is there any harm in making my sales using my device's mobile internet?

I am not using any wifi configuration. Is there any harm in making my sales using my device's mobile internet?

Printing a label on a Jaden’s printer from eBay. It is now only printing a QR code help.

I have a Jaden‘s printer and it was printing labels from eBay but now all I seem to get from eBay is a QR code and not a label, showing the address. Her feedback changed something

Can’t filter image search by category or brand

Searching for something specific from a picture would be way easier that way. Currently can only filter by condition, price, location, shipping options, and other filters I rarely use.

.There is no way to access "sent" messages in the latest version of the app.

There is no way to access "sent" messages in the latest version of the app. This used to be possible. The new message interface is a terrible downgrade in usability.

New app update ruined several features, is it possible to revert to an older version?

The app auto updated about a week ago on my andriod to a new version that broke several functions that I used frequently. With the new version the option to "send label" after purchasing is no longer available, you can not copy tracking numbers for s...

Issue with orders?

Is there an issue with contacting the seller, and/or purchased items showing as shipped? Shipped and no tracking number? I’ ve never had a problem in these areas before, but, in the last 5 or 6 days, no shipping data and only one-side conversation wi...

offers

Why did you make it more difficult to send offers in the mobile application? I used to be able to simply click on a button next to my item, indicate the price I want to offer him and send an offer, and it took 3 seconds. now I have to check the lot, ...

Too many clicks to get to pictures!!!

We sell used car parts and I frequently have to see all of the pictures in order to pull the correct item from the shelf. The way the app used to be was very simple to get there. Under my sold items needing to be shipped, I would just click on the it...