Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can't list on the app

Hello, i am having trouble with my Ebay app. It seems that i cannot list anything on it. It just shows that "to create a listing, please list on the website" instead of the "list an item button". is there anything wrong with my account? I have an Iph...

Unable to list items on App

Hi, I am unable to list new items on my app. Under "selling" it simply states "To create a listing, please list on the website". I'm using an Iphone with recent IOS-updates. Can anyone help?

Unable to upload photos

I’m merrily listing items via the app on iPhone, I successfully created one listing although photos didn’t initially load. The next listing I have tried 8+ times to add photos in exactly the same way as the first listing, using the same type and size...

App keep on crashing

Whenever i click on home, it kicks me out of the app

Won’t let me accept offer

Ebay won’t let me accept offer for a item.

Verification SMS codes not

I'm not getting verification codes for signing in. Have stopped using the app, but is there a general problem?

Can't access SOLD items via image search on app?

It seems the choice to search SOLD items from an image search is not appearing on the app. Is anyone else having trouble with this? I'm not talking about my own sold items, I'm talking about finding comp info from an image search. Any info on this wo...

Just updated eBay app (ios)and cannot purchase postage

When trying to purchase postage it now asks for 3 dimensions sizing and even when correct size it chosen it will not give the option for Royal Mail large letter size anymore

Request Total From Seller Feature in App

There have been multiple threads requesting this app feature for several years. On desktop, or in the browser you can "request total from seller" - an easy way for sellers to combine shipping for customers buying multiple items - and an easy way for ...

iPad unable to find data

Whenever I try to update an item on my iPad I get an unable to find data error message and I cannot continue. My iPad says my software is up to date.

return item

I need someone from eBay to call me relative to a return I am trying to make. I am unable to download pictures in order to return item. Please call me.

account name

Hi, I am new to Ebay selling. I was trying to print a shipping label with me (the seller) and the intended TO person and address. I was trying to make the buyer the one who is shipping item back to me. The system kept not recognizing my password so I...

iOS eBay app crashes after performing several background deletes in photos.

So just like the subject.... I am now in the routine of force quitting the app after every listing. I delete the background on roughly two photos per listing. The new background delete feature has vastly improved over the previous version which requi...

Uploading Photos via app on iPhone

Just moved to a new phone, iOS version 17.0.2 Can start a listing on my phone just fine, but when adding photos, select the ones I want, click upload and I end up back at the photos viewer with no photos uploading or uploaded. Anyone else experiencin...

App Revise Listings Issue

Starting today I am unable to revise listing from the eBay mobile app. I am using IOS, have updated to the latest version, deleted and reinstalled the app. When I choose revise the wheel spins until I cancel. I let it spin for minutes. EDIT: The ONLY...