Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problemi app

Molto spesso l’App di EBay si apre e non carica i contenuti rendendola inutilizzabile

User avatar by Enthusiast
  • 63 Views
  • 0 replies
  • 0 helpful

Feedback suddenly not sorted properly in app

The mobile app suddenly started showing feedback in random order. I noticed this a week or two ago. I use an iPhone on the latest 16.x release. How do we fix/report this? I also hate that it no longer displays the item the feedback is associated with...

You missed out and don't give up

Please change this annoying and incorrect expression that now pops up whenever a bid is lost. In English the conjunction and is used to give additional information in the same vein e.g. you lost the bid and you missed out; for a contrasting or differ...

Photo search for sold items

Just started using photo search on my iPhone. I can’t find a filter or other means to use the photo search to show only sold items so I can try to price my items appropriately. I watched a video that seemed to show you go to filters to find the sold ...

User avatar by Explorer
  • 6036 Views
  • 6 replies
  • 0 helpful

Resolved! Sold Items

I am trying to find out after taking a picture of and item, seeing the listed items and then see how much this item has actually Sold for. My brother has the app and he can go in and toggle on a Sold items filter but I cannot find that on my app. I h...

User avatar by Explorer
  • 1082 Views
  • 9 replies
  • 0 helpful

No ChaChing

I have iPhone 12. I’m no longer getting the ChaChing sound when I make a sale. Anyone know of a fix for this?

User avatar by Adventurer
  • 222 Views
  • 1 replies
  • 0 helpful

EBay app not loading since update

Since updating the app this morning on iPhone, I now can’t get the app to load into item. Looks like the IT crew need to look into the issue.The only good thing is I’ve saved money due to this issue, I wonder how many people have experienced this due...

Turn off auto-renewal on eBay app

I am trying to turn off auto-renewal using the Ebay app. I tap on the item, then tap the theee dots and then tap ‘revise’ from the drop down menu which is what many recommend doing. However, once I’m in the ‘revise’ dashboard there is no apparent opt...

EBay app glitching

The payments part of the app is not working. I have payments on hold and it keeps making me sign in with passwords and mobile texts then nothing comes up. I can’t even withdraw my eBay funds because of this what do I do. It’s been like this for a whi...

Ebay apps not working

Mobile ebay app is not working for most. When selecting an item, only main picture and item title will load. Please contact ebay for a refund on listings in which sellers purchased the promoted listings advanced marketing as the site is down

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