Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Using app to view full size photos getting Forbidden 403

HelloI looked for the problem online and they all talk about fixing it using a browser, I am using the app and getting this issue. Is there any fix?

Delete “buy again” history

Let’s figure out how to delete all buy again items. PLEASE. Anyone know how

New iPad and iPhone app doesn’t show newly-listed items

Why do eBay keep breaking functionality with each new release? I just upgraded the iPad eBay app. Now when I check my saved searches, it doesn’t display newly-listed items. The error message relates to the date format (see below) so I think this is s...

Resolved! Custom Sku in App - dead link

Looks like the Custom SKU was moved in the website lister & has left the link dead in the app. Can someone check this out elizabeth@ebay

Resolved! IOS App - Unable to Open Draft

Today I started getting “Unable to Open Draft” in the iOS app (iPhone and iPad both), randomly but when it happens on a specific item, it consistently happens. So far it has happened with the “Sell Similar” option and also with “Revise” and item. I a...

Too easy to accidentally delete drafts from list

Hi. I've experienced this issue more than a few times, and was wondering if I was the only one, or if others have run into the same problem and if there might be a tweak to the app that could prevent it. Android app on a Samsung phone. Often, my wife...

Photos

Photos freeze. and I can not continue with my listing

iOS app crashes every time to try to re-list. Ver. 6.137.1

Every time I try to relist an item in the iOS app, the app crashes.

Removing a committed purchase from my cart

How do I remove a committed item from my cart the seller already canceled the order but it is still showing in my cart.

Can’t log in on eBay app

I updated the eBay app and ever since i can’t log in it just says ops something went wrong. I can’t use eBay website that will let me log in but do nothing else

Resolved! App broken

Won't let me login. Restarted phone....deleted and reinstalled app...installed iOS update.....still nothing. Please fix it.

iOS 17.1.2 update and now app won’t sign in

Updated eBay app and iOS to latest version and app was originally spaming pop up of sign in page even though the app was signed in , I’ve deleted the app and reinstalled but now won’t sign in at all just constant buffer wheel like it’s trying but jus...

Resolved! Cannot log into my app on Iphone version 6.137.0.2

I updated my app to the latest version of 6.137.0.2 and since then i am unable to login into my ebay account it just says “ Oops! something went Wrong” , i have 101 orders to dispatch . I spoke to ebay yesterday but they didn’t comeback yet. I though...

Cant log in or use app on iphone

I can’t log into the app. It’s worked fine for years but from yesterday afternoon I couldn’t log in and still isn’t working. I deleted and reinstalled the app. I’ve changed my password. It still doesn’t work. I can log into my safari on my computer a...

Deleting the “didn’t sell-relist it” items on app Home Screen

I’m really tired of seeing this list of things that I have no intention of relisting, yet there doesn’t seem to be any option to delete them. Anyone know how to delete?