Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Custom SKU moved to top level. Then moved back to bottom of Item specifics.

Was super helpful to move Custom SKU to the top level of a editing a listing. Having it at the bottom of Item specifics isn't a helpful and I end up not using it until I'm back at a desktop where I can edit it easily in a column listing.

Issue saving auction item to watchlist

Developed an issue out of the blue saving an item to my watchlist. I AM NOT over the limit of watch items, but get the following message when I try to save an item to my wish list (I get the same error if I try to save by using the Save to Wishlist b...

Why does it keep saying needs to be updated thanks

It keeps saying that it needs to be updated thanks

Resolved! Ebay app constantly crashes and why!

OK this was driving me mad, only started last few weeks. Works fine on Samsung galaxy s20 but run the app on my Samsung galaxy tab s6 it constantly crashes when I click most items. Worked it out this morning it's because the tablet is in landscape mo...

Can’t select payment option on app

Suddenly, I was asked to select my payment option when bidding on an item. I tried. But after trying to select PayPal on BOTH my iPhone and iPad, the keyboard wouldn’t appear and I couldn’t access my keychain to log in. What did you do to the app thi...

App down uk

Just posted an ad and can’t access the app at all now

Did ebay change how sellers send offers on the app?

When I try to send offers now using the app, its trying to get me to send bulk offers as a certain percent off of my price. Even if I try to only send one offer on one item its only allowing me to put in a percent amount. This is very frustrating bec...

Can’t get sold notifications on iPhone 12 (2023)

I have tried everything. I can’t get the cha-ching notification anymore presumably after a recent eBay app update. I do get other notifications like when an item I’m watching ends soon. I have sold listing notifications turned on through the app, I h...

iPhone app does not have SSO for google, but website does.

Because of this I can’t log on to the app. So I have to keep using web app on phone not ideal. Please fix!!iPhone 14 plus

Not Receiving Notifications on my iPad

For about a month now I don’t get any notifications on my IPad. Anyone else having this issue with the iOS version? All my settings are turned on. Hope someone can fix this because I always got notifications from my iPad before they came through on m...

Unable to make offer thru ebay app only percentage off.

Unable to make offer thru ebay app only percentage off. I called on Tuesday and was to have been resolved by today. Any one else experiencing this issue

Unable to make new listings or alter drafts

We have been having issues with opening draft listings, sell one like this… any new listing on iOS. Basically we cannot list anything. We get “unable to open draft” “Error 402”. Has anyone else had this problem and does anyone know how to fix this. W...

Unable to make new listing or alter drafts

We have been having issues with opening draft listings, sell one like this… any new listing on iOS. Basically we cannot list anything. We get “unable to open draft” “Error 402”. Has anyone else had this problem and does anyone know how to fix this. W...

App update from this week issue - offer error

Anyone having an issue when trying to send out offers? atm it’s only letting me send offers at a % disc and not a actual amount like it use to. that option is totally gone on the app for me but using the webbrowser it works fine ( safari )

Resolved! Unable to open draft Error: 402

HelloI am international sellerI have problem from my Iphone I can’t use myUnable to open draftError: 402 and I can’t use option on the app (not working) Sell similarI updated my Ebay app and still not working EBay please help