Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Blac screen on box login

In my iPad Air 3 when appears login box with mail+psw is not possibile write the text because the box become is all black.

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User avatar by Explorer
  • 94 Views
  • 4 replies
  • 0 helpful

Store Category

For some odd reason all my listings have OTHER chosen under the Store Category. I did not choose this option and would appreciate help removing this from my listing. Thanks so much.michelle

Disabling Safari?

Every time I want to use Paypal to pay for anything in the app, it automatically defaults to Safari to open Paypal. I dislike Safari and don't use it, any ideas how to make the eBay app use Chrome or even the PP app?Chrome is my default browser on my...

User avatar by Explorer
  • 71 Views
  • 1 replies
  • 0 helpful

Auto pay ???

Did not know there is an automatic payment for items that were bid on.Auto pay must be turned off. As a buyer it is causing confusion with me and the seller and will require refund on shipping because eBay paid for item before seller could combine al...

Resolved! App isn't currently working

The app on my android phone isn't loading and is showing as 'network error' as has been for at least 3 days. Luckily I'm only buying, but that does mean that I'm not receiving any notifications.Can someone please confirm if eBay are looking into this...

Iphone - signing in error 429

I'm getting a "something went wrong:429" message on the eBay for iPhone. I've tried re-installing from scratch,on Wi-Fi and off Wi-Fiturned phone off and onchanged passwordupdated eBay app I can log in on desktop but that doesn't help when I need to ...

User avatar by Not applicable
  • 95 Views
  • 0 replies
  • 0 helpful

Mobile app Login hangs

The app on my phone has suddenly started hanging/freezing when I login. I’ve tried force quitting, restarting the phone and updating the app. Updating the app seemed to solve it, but it’s now doing it again. I can login on a computer, but not in my i...

I cannot use to app, Please fix M1 Mac compatibility.

The apple app store will not allow me to download the ebay app. The download button is broken (unclickable). I think this might have to do with ebay app stating that it is built for ipad. Can we please get this app working on M1 Macs. version 6.48.0....

Ap hangs indefinitely on logon screen

Ap hangs indefinitely on logon screen after entering credentials. Option to save password was not selected. Ap worthless with this flaw. eBay application 6.122.0iphone 8iOS 16.6

Watchlist Scrolling Android

Watch list scrolling is terribly laggy /no smooth scrolling on Android 13 (pixel 6). It's so laggy I've stopped using it = less buying and business from me. No issues with search or seller scrolling. Only since the app update.

User avatar by Explorer
  • 59 Views
  • 0 replies
  • 0 helpful

App not working iphone

App is not working on iPhone, was made to change password and once I did that I now get an error message of 429 saying something went wrong. went through all the steps of clearing cache, force stop app, uninstall and reinstall, switch on and off phon...

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