Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay app update, "send shipping label" option gone?

Hey all, seeing if anyone else is experiencing this issue. When I purchase a shipping label on the eBay app on my android phone, I usually hit the "send shipping label" option to email it to myself and print it when I am at the computer later that da...

No thanks to promoted listing button doesn’t work

The no thanks to promoting the created listing does not work. Only promote works. You can tap tap tap and you literally have to close the app out to get out of the listing without promoting the listing.

Can’t get in my app

Requires iOS 15.2

eBay app glitch silenced my notifications, selling indefinitely suspended???

I recently listed a couple items for sale. In fact they were the first items that I listed on this account which was less than a year old. I didn't have the email associated with the eBay account on the phone I have the app on. I didn't think I neede...

Coupon Code didn’t work

Yes today is 2/11 o ordered over 71.95 of item the code: YUSPGIQ3VVTQNL7M to obtain Valentine’s Day offer but did not work in my IPhone can you help me?

ebay app stuck on Promote Listing

each time i list an item the Promote Listing button stays stuck on the Promote button; i have to power off my phone to get past it. I have uninstalled the App and reinstalled it. Any ideas? Is this an ebay app issue?

Promoted suggestion page getting stuck every time

having to close app every time it appears. Can we please also get rid of the promoted page, I am never going to use it and am fed up being prompted for it, this is the final straw.

Language search

The application was opened directly in Chinese/ hapon and I can't find and change the language selection menu

send offers NOT working on android ebay app for the last several days

When i click on the send offers button under the selling tab on my phone- it shows the promoted listings page instead of available offers. This is not helpful- please have the appropriate teams fix what they broke several days ago- we sellers rely on...

Saved Searches Returns Bad Results

Not sure what changed in a recent app update, but the Saved Searches now tell you there was a result but there really wasn’t. This makes Saved Searches useless. Please fix.

Bug

I keep getting stuck on the “promote item now” screen after every item I list. The buttons react when I press them but the screen never changes. Any ideas please?

Won’t let me update

Won’t let me upday

Home Screen error message

Home screen quit working since last night. Getting a “oops something went wrong message” took the app completely off the phone and reinstalled it that doesn’t cure the problem you get your initial home screen if you move away from it to another scree...

Browsing a category on the app issue

Since the last app update on iOS, the eBay app has not allowed me to browse a category like I used to. The category being Stamps > Great British > See all. Now when I select the first two options, there is no See all option. I have to choose another ...

Mobile App on Android

I use my android to check on my auctions, to see what items have bids. I can't because even if I select "items with bids" it returns all my listings. There is no way to get it discriminate. Why can't ebay fix this?