Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Promoted Listings Not Working

I recently saw that I am able to “Promote Listing,” but when I click promote listing now it just looks like it’s loading for a few seconds and then says “nothing to show here.” What do I do to actually make use of this feature?

App default layout

After updating app Home Screen layout changed.

Auto-scrolling in messages on iOS app

I’m having a problem with the messages auto-scrolling to the bottom randomly and sometimes when idling on a message. Anyone encounter this? It just does it by itself randomly.

App not loading

App will open but will not load up. Everything blank. I have downloaded the latest version and still won’t load

Remove Ebay App

Please, I am absolutely desperate to remove the ebay app from my iPhone. I don’t know how to do this. I keep going round in circles. Any assistance greatly appreciated.

App not loading details or pictures just keeps loading even tried signing out wouldn’t work

App not loading everything just keeps spinning no pictures even rebooted phone no go

"Recently Viewed Items" List CUT IN HALF

Does anyone know why my recently viewed items list was cut in half? It started late last night, and it seems it doesn't hold more than 38 items now... I lost a good 40 items I was debating on purchasing... It has continued all day, and is EXTREMELY f...

iOS 17 update caused iPhone app to freeze constantly

After updating my xs max phone the eBay app constantly freezes and stops working

iOS App - Messages don’t load

Is there an issue with the Apple app? For the last week if I get a message notification then when I click my messages in the app I’m greeted with “something went wrong please try again later” and “reload” pressing reload does nothing. Only way I can ...

Why is your app forcing chaching.ogg sounds on my phone ?

No response from server. Error 111.

I’ve been having this issue for several days now. I’m usually fine posting several new items each day, but then I get this 111 error usually for several hours, which is quite frustrating. It then does eventually seem to fix itself. But I’ve had this...

Can't buy from sellers I bought from before on mobile device

I keep getting sent to a page saying I bought from this seller before and I cannot see the items I want to buy. For example, I bought some CND Shellac Gel Polishes from a few sellers, but I cannot browse their merch at all for I am returned to the pa...

iOS app upgrade, older versions no longer supported

If you have been notified to update your eBay app, here are the steps to take to get the latest version onto your device. You need to have iOS 14 or higher to get the latest version from the Apple App Store Open the App Store app on your device Searc...