Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay app for iPad

Hello, It appears that eBay is giving us the option to view our Purchases over the past seven years or so. I was able to delete the old purchases with the exception to a few from 2019. This is a bug and needs to be fixed.

Original listing

Today cannot view any original listings for for any bought items?

Purchase History and description

I can no longer view my purchase history details or item descriptions. This has been going on for 3 days now. I received an item and it is not correct but I can’t even check the description. Just to double check I didn’t missed something. To make sur...

Can’t view original listing

I redownloaded the latest app but starting today I cannot see the original listing for purchases or watch lists that have ended - not on app or online.

eBay app update, "send shipping label" option gone?

Hey all, seeing if anyone else is experiencing this issue. When I purchase a shipping label on the eBay app on my android phone, I usually hit the "send shipping label" option to email it to myself and print it when I am at the computer later that da...

No thanks to promoted listing button doesn’t work

The no thanks to promoting the created listing does not work. Only promote works. You can tap tap tap and you literally have to close the app out to get out of the listing without promoting the listing.

Can’t get in my app

Requires iOS 15.2

eBay app glitch silenced my notifications, selling indefinitely suspended???

I recently listed a couple items for sale. In fact they were the first items that I listed on this account which was less than a year old. I didn't have the email associated with the eBay account on the phone I have the app on. I didn't think I neede...

Coupon Code didn’t work

Yes today is 2/11 o ordered over 71.95 of item the code: YUSPGIQ3VVTQNL7M to obtain Valentine’s Day offer but did not work in my IPhone can you help me?

ebay app stuck on Promote Listing

each time i list an item the Promote Listing button stays stuck on the Promote button; i have to power off my phone to get past it. I have uninstalled the App and reinstalled it. Any ideas? Is this an ebay app issue?

Promoted suggestion page getting stuck every time

having to close app every time it appears. Can we please also get rid of the promoted page, I am never going to use it and am fed up being prompted for it, this is the final straw.

Language search

The application was opened directly in Chinese/ hapon and I can't find and change the language selection menu

send offers NOT working on android ebay app for the last several days

When i click on the send offers button under the selling tab on my phone- it shows the promoted listings page instead of available offers. This is not helpful- please have the appropriate teams fix what they broke several days ago- we sellers rely on...

Saved Searches Returns Bad Results

Not sure what changed in a recent app update, but the Saved Searches now tell you there was a result but there really wasn’t. This makes Saved Searches useless. Please fix.

Bug

I keep getting stuck on the “promote item now” screen after every item I list. The buttons react when I press them but the screen never changes. Any ideas please?