Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Frozen

I just downloaded the lastest update for eBay but now when I open the app it freezes and does not let me open any of the tabs at the bottom or use the camera. On the home page it says ‘There is nothing to show here’ .

Filtering on iOS

I need to filter specific stores that sell thousands of similar listings. I can do that on the website and I can set up a saved search, but that function fails when I use the same search on the app. It still displays the stores even though it says in...

Resolved! Uploading photos from IPhone App-major issue

When uploading photos to my listings today from my IPhone via the ebay app, the photos are being numbered and the newest photo I choose keeps getting number 1, so I tried to select them in reverse order and then they stay in that order. Also, there a...

App wants me to register my business. I am an individual.

The app will not let me purchase nor bid on items without registering my business. I am an individual who just wants to buy a few items. There is not a business involved. Any ideas what the glitch might me. U checked my profile and I do not see anyth...

latest update: app now shows 19 unread messages when there are none

I installed iOS version 6.114.0, and ever since then the "My eBay" page says there are 19 unread messages, when in fact there are none. I've checked in the app and with a browser. When I do get a new message, the number on the My eBay page goes up to...

Can't change or edit my primary shipping address

In my settings the primary address is wrong and will not let me delete/edit. It isn’t allowing me to change it from primary address as well

Feedback

Has anyone else noticed that all feedback from previous years have now reappeared in your feedback section since the so called “Enhancement”.

Log I. With fingerprint but then the app doesn’t load

It’s happening since I allowed the fingerprint sign in

What is the current version of the ebay mobile app?

Favorites ‘heart’ button not working

Apple iPhone 13 max. iOS 16.2. Cannot favorite items; pressing on the heart button repeatedly is hit or miss. Reset phone. Problem persists.

Error - You have exceeded the daily limit so access for this individual function will be denied.

Does anyone know how to fix this?? Get this after trying to do a search or look at saved searches. Am using latest version of the app and have deleted and re-installed the app many times. Iphone has latest IOS and all updates. PLEASE HELP!!

My card was charged but the purchase was not completed.

I tried to make a purchase of approximately 300 dollars, when I paid my card was charged but the application showed that the transaction could not be completed, I went to "purchases" and there was no record of any purchase. I made the payment again a...

Custom SKU moved to top level. Then moved back to bottom of Item specifics.

Was super helpful to move Custom SKU to the top level of a editing a listing. Having it at the bottom of Item specifics isn't a helpful and I end up not using it until I'm back at a desktop where I can edit it easily in a column listing.

Issue saving auction item to watchlist

Developed an issue out of the blue saving an item to my watchlist. I AM NOT over the limit of watch items, but get the following message when I try to save an item to my wish list (I get the same error if I try to save by using the Save to Wishlist b...