Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable to sign-in Android app

Hi,I have been using Android eBay app for some time and today I noticed I got logged out. When trying to again log in, I enter correct password and after a while I get a screen: Sign in initiated.We sent a notification to your device.Please approve i...

What happen to the Sold Items/Completed Items in the Search by Image filters?

I know it was there recently. Ive used it multiple times. Was it removed ? Is it coming back?

App send offers

Anyone else having problem with send offers not working?

Link to viewing sold original listing is inactive.

Hi everyone.Just recently the link to viewing a sold original listing does not work for me.Nothing happens.Any ideas?

App keeps logging me out

Ever since I updated the eBay app on my phone, it doesn’t stay logged into my account. Every time I open the app I have to log in again. Previously it would stay logged in for months, years without me needing to log in again. Kind of problematic beca...

Latest update

Latest update doesn’t allow you to view customer descriptions

iOS app

Hi. seems to be an issue with the iPhone app not displaying items listed / sold. not a massive issue. Was wondering if it’s just my app? iPhone 13 Pro MaxIOS 17.2.1App Version 6.144.1 link to screenshot https://ibb.co/4wqLbjQ

Resolved! Android app Internal error

Keep getting "There was an internal error. Please try restarting the app" whenever I try to look at saved searches. It started as I was already looking through saved searches. It also doesn't seem to update my unread messages to read after reading o...

Can't review original listing after purchase

I can't review original listing after purchase. It's really frustrating. Why haven't this issue being repaired after so many reports ?

Address

Dest Bermuda

“Final Sale” in app for Authenticity Shoes when there are returns

I own the eBay store The-Shoe-Guys and recently noticed that when looking at any of my listings going through EBay Authenticity on the eBay App, it shows that they are “Final Sale” even if I offer free returns. If you scroll down under returns and pa...

eBay app

How can I add notes to self on listings that I have created on the ebay app with my I phone?

Android app - i can't bid

Can anyone help, a fair percentage of listing (same seller) let me put a bid price as far as review then it won't go any further. The prices things are selling for suggests it's not just me. I've cleared my app cache on Google play and reinstalled th...

Search listings are traslated even when traslation is set to off

eBay Android App 6.106.0.3 Language Hungarian.Translation is set to off, but the listing titles are still translated in the search results. Once I click on it and the detailed item description comes up, it is not translated and correctly shown in its...

Need help not seeing a vulgar item

I am using the android app. I recently listed a few items in a genre I don't usually sell. I looked at other similar items as research. My 'recommended items' then filled up with those types of items... Including one very vulgar hand carved item. My ...