Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

android app invalid request - fixes dont help

Have been using the app for a couple of years without issue on my Google Pixel 4a but recently got the invalid request error. Despite clearing data/cache and deleting/reinstalling the app several times it still does not work. Has been two months sinc...

Download problem

I have been using my ebay App for years. It bow won’t install, so I can’t un-install it to start installing again.

Downloading latest version

The newest app won’t come up to download on my app screen

repeatedly signed out of app

In the last few days I am repeatedly signed out of my account on the ios app. I have two step verification on as well as face sign in. Still I am logged out about every 2-3 minutes. This is super frustrating. I have tried clearing cache, uninstalling...

FYI Messages has moved again on App

They rolled out a Beta a few weeks back. It was a bit confusing since we had been conditioned to the old method. It went away but now seems to be back. Inbox is for notifications. Messages is the envelope to the right of your cart.

Resolved! Can’t hide the purchases

I have hidden some purchases but they show up in the iOS app.

Can’t sign in.

Using the iPad app on iOS. Keep getting a blink and you miss it error message after completing the two factor authentication. The app then crashes and needs to be reset.

Error 429 while logging in on iPhone

Let me start by saying that I have already uninstalled and reinstalled the application, I contacted technical support via chat who deactivated two-factor authentication, but I was unable to resolve the problem, every time I try to log in from my iPho...

App shortcut icon disappeared

How do I restore the shortcut icon??

EBay App update

My EBay App needs updating but I can’t seem to get the update going? Any ideas

E-Mail

I need an e-mail of eBay to contact about my failed issuse. I paid money, is this enough? Should not I receive my item?!

Multiple accounts

I opened a second account. How do I switch accounts on the app.? I don’t want to sign in and out every time. And if I can’t, how do I download a second eBay app on an iPhone

My ebay store when accessed using a mobile phone (Ebay app or direct web) only shows 2 listings ?

Our eBay store when accessed using a mobile phone (eBay app or direct web) only shows 2 listings, when in reality I have close to 13K + active listings. As mobile users consists of a significant potion of ebay users, I fear this has a big impact on o...

Tax collection on tax exempt gold and precious metals purchases.

I’ve recently been faced with a check out problem when purchasing gold coin on eBay. In California ( my residence) the sales tax is exempt on purchase over $1500.00. However when I went to check out to pay the invoice tax of $148.00 Was included and ...

The new App update and Layout change for Android

The new required app update for Android changed the layout scheme of the navigation menu to the bottom of the screen. Is it supposed to have been changed in the new update: and is it possible to change it back to the horizontal pullout navigation m...