Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t Log In Using EBay App on iPad

I was able to log into eBay using my iPad for years but this past 10 days I have been getting an error message saying my credentials aren’t correct, even though they are. EBay advised i delete and reinstall the app. This worked for a few days but now...

Can’t log into app “something went wrong”

I can’t log into the app. It’s worked fine for years but last night I couldn’t log in and still isn’t working. I deleted and reinstalled the app. I’ve changed my password. It still doesn’t work. I can log into my safari on my computer and iPhone web ...

Replies to feedback not shown in app

Why aren’t feedback replies shown in the app? As more people use phone apps to browse and buy on eBay. Feedback is important to buyers however it is equally important to sellers and any negative feedback is likely followed up with a reply which canno...

Unable to log in

I have recently updated the eBay app & ever since I am unable to log in using my Touch ID. But when I use the website it logs in fine. I have tried uninstalling the app & reinstalling the app but nothing is working I have literally ran out of ideas o...

iPhone app unable to log in.

I am unable to login to my app on iPhone, latest updates have been done. I was able to login on my daughter’s phone with the app. so it seems a problem on my end. At a loss with what could be the problem.

Payment section on app: “there is nothing to show here”

My payment page is blank only with “there is nothing to show here” when it was working fine yesterday. Need it fixed

error code 429

I could not access to eBay app because it shows "Something went wrong 429".

Cha Ching sound not working on iPhone 13

I just purchased an iPhone 13 and the cha Ching sound is not working. Spoke to Apple Support and they checked all settings on my phone and said everything was fine on their end and to post here to see if eBay can fix the problem on their end which is...

Filter for only EU countries

Hi I wish there would be a filter when looking for only EU countries !!Please make it possible!

Drafts

Newbie here ....It seems only 5 of my drafts show up on the app on my phone...If I add another one, one will drops off and I still only have 5. What am I doing wrong? Thanks for any reply

Issues accessing eBay mobile

Hi I’m having big issues accessing eBay via my mobile, this issue has been going on for about three days now. When I open the app up it takes me through facial recognition then states blank and will not open any further. I’ve update the app via the A...

Werkt totaal niet

Ben al de hele dag aant proberen maar de eBay app blijft continu hangen

Resolved! Mobile App Features

Hey eBay community! I'm on the hunt for some insights about the eBay mobile app. Whether you're a seasoned pro or a casual user, I'd love to hear about your favorite features, any cool tips or tricks you've discovered, and how the app has made your b...

Terrible ebay app experience on ipad. Recently changed in the last few weeks to a light box

Terrible ebay app experience on ipad. Recently changed in the last few weeks to a light box And can’t view the description properly. please change it back! I would happily add a a screenshot but there is no provision to do so (no upload function avai...

Resolved! Ebay 2 step verification not working

I receive the message "we ran into a problem" every time I try to approve the 2 step verification on the app. I can't do anything on the full site right now without it being approved on the app essentially i'm dead in the water. I deleted the app 3 t...