Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Need to give new card because someone compromised my card. I need help please call me.

I need help on my account.

Anybody else on Android having issues cropping draft pictures in native app?

For weeks now, at least a few pictures per draft can't be cropped. On Androind, the entire screen goes and stays black when I press Done after applying the desired crop. I understand there are ways around this. I know I can use a desktop or a browser...

Features that worked 2 days ago on iOS14 no longer work

Ebay App version 6.170.0 was pushed 2 days ago to iOS16, and ebay has decided to kill functionality on anything older. Features that worked perfectly fine no longer work. Its a web function app, artificially breaking support for an app that would oth...

TestFlight beta

Could I be added to the TestFlight beta? I wanted to test the updates before they come out.Thanks

eBay app not working on iPad

I have the latest IOS and eBay app, but I am unable to sign in.When in guest mode, the search function does not work.eBay version 6.186.0.2 on iPadIOS 16.7.8.

Duplicate purchases showing in ebay app

Not sure if this is an ebay problem or the app. My guess the app. When I click purchases it shows only 5 or 6 recent purchases and they are duplicated like 3 times. I should be able to see purchases going back a year plus. Is this a bug or what is go...

Android Catagories - where have they gone??

Who decided to remove or extremely water down the catagories on the android app? It's impossible to browse by specific catagories with the latest update and you can't even use the website as it automatically redirects to the rubbish app. Not sure how...

Search problem

I am having problems today searching for particular items and completely different stuff is showing up. Not sure why.

I don’t know.

So since last week I haven’t been able to heart things or add them to my cart. Has this ever happened before? And please look into it.

Search Results on Mobile App producing High volume of unrelated items

I have been using the App primarily to search and purchase items on eBay for years and recently no matter what I search for the app is bring up 10's of thousands of unrelated items making it impossible to narrow down results to what I am actually loo...

Old format

How do I get back to the old format for ebay. The new one is horrible.

Can’t Shop

I lost my phone now I’m trying to update everything. My phone won’t accept new version is there any other way I can shop?

Notifications Do Not Clear

ebay app shows notifications when there aren't any? All messages are read but it does not clear. Still showing notifcations? Can anyone help please?

Please allow feedback star ratings without having to type descriptions

I regularly buy small items on the mobile app, and have a backlog of past purchases that deserve positive feedback and don’t get it because I don’t have time or motivation to type “on time, as described” on fifty separate items on a phone keyboard. I...

Android app not accepting offers from buyers

I have missed out on a few sales due to this. When I accept an offer or counteroffer it doesn't sell the item but looks as though it resends the same offer back to the buyer. I don't know how it shows up on the buyers end but my guess is it doesn't n...