Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay Motors Date Range Filter

Can you please bring back the ability to select a range “from 1965 to 1976” for example, instead of individually hunting and pecking for each specific year? Not to mention the pain in the keester factor, if there are no 1971 or 1972 items for sale at...

Cannot stay logged into app

For the past month my app makes me log in every time I click on it. I’ve never had this issue until late October. I deleted the app, reinstalled it and same thing. I don’t have time for this when selling and buying. Any suggestions on how to fix this...

Background Removal Tool FAQ

Using image cleanup and have some questions? Check out the following FAQs to help you out. WIll this feature work on my device? This feature only works on eBay iOS and Android native apps. Please make sure to install the latest version of the eBay ap...

Error code 429 cannot access the application

Keeps coming up with code 429, I cannot access the application. It is also now coming up with a blank screen when I try to sign in.This is a business account therefore I need to resolve the issue as soon as possible please. Thanks

Messages

I switched messages to try and and cannot seem to switch back to the original message system? Help

Labels

Hello after the update my printer label has been coming out smaller

Promoted Listings Not Working

I recently saw that I am able to “Promote Listing,” but when I click promote listing now it just looks like it’s loading for a few seconds and then says “nothing to show here.” What do I do to actually make use of this feature?

App default layout

After updating app Home Screen layout changed.

Auto-scrolling in messages on iOS app

I’m having a problem with the messages auto-scrolling to the bottom randomly and sometimes when idling on a message. Anyone encounter this? It just does it by itself randomly.

App not loading

App will open but will not load up. Everything blank. I have downloaded the latest version and still won’t load

Remove Ebay App

Please, I am absolutely desperate to remove the ebay app from my iPhone. I don’t know how to do this. I keep going round in circles. Any assistance greatly appreciated.

App not loading details or pictures just keeps loading even tried signing out wouldn’t work

App not loading everything just keeps spinning no pictures even rebooted phone no go

"Recently Viewed Items" List CUT IN HALF

Does anyone know why my recently viewed items list was cut in half? It started late last night, and it seems it doesn't hold more than 38 items now... I lost a good 40 items I was debating on purchasing... It has continued all day, and is EXTREMELY f...

iOS 17 update caused iPhone app to freeze constantly

After updating my xs max phone the eBay app constantly freezes and stops working

iOS App - Messages don’t load

Is there an issue with the Apple app? For the last week if I get a message notification then when I click my messages in the app I’m greeted with “something went wrong please try again later” and “reload” pressing reload does nothing. Only way I can ...