Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

IOS 15.8.2 no update for Ebay?

IOS 15.8.2, no more updates for Ebay? The phone is an iPhone SE, first generation? Does this mean that Ebay is over for these devices? Or is there an add-on?….

Ebay app constantly crashing

I have 13 pro max iPhone and every time I try to sell similar the app crashes. Not every time but a good 8 out of 10 times. Really annoying.

User avatar by Adventurer
  • 305 Views
  • 5 replies
  • 0 helpful

Is eBay App Support To IOS 15?

My Apple IOS Version Is 14...And eBay App Works Properly. I want to know if the eBay app works Properly for IOS 15 ?.

User avatar by Explorer
  • 1514 Views
  • 5 replies
  • 0 helpful

Resolved! What’s going on with the app updates?

Why does it now say sign in on the upper left where my profile photo used to be and nothing happens when I click it? And why do I need to sign in if all my stuff is there except the ability to click on the profile to see my store. I have no way to ac...

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User avatar by Guide
  • 240 Views
  • 3 replies
  • 0 helpful

Copy and paste

Why can I no longer copy the ebay item number to paste. I hold my finger on the number but no longer get the copy option???

User avatar by Adventurer
  • 3458 Views
  • 9 replies
  • 2 helpful

Android app shows different 90 day total than PC or iOS.

As per subject the app on my android phone shows a different total than both the web on PC and my wifes IOS. I've restarted the app. I haven't tried deleting everything yet because it's not worth the hassle, and perhaps its a known issue?

User avatar by Adventurer
  • 163 Views
  • 1 replies
  • 0 helpful

Watched items disappear randomly

I'm watching like 4 items and about once a week, they randomly disappear from my watch list. I'm not sure what causes it. They aren't auctions that ended (since they're not in the Ended list). I noticed this happens when I'm on mobile (iPad app).

User avatar by Adventurer
  • 3432 Views
  • 10 replies
  • 0 helpful

Problema con pago

Tengo varias horas intentando pagar unos artículos que gane en subasta y la aplicación no me deja pagarlo me dice que debo revisar la dirección de facturación de la tarjeta y previamente revisar la misma información y todo está en orden según lo que ...

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Pics not showing in active selling dashboard

Noticed after the latest app update for the iphone, sometimes pictures of my items in active selling dashboard doesn’t display. Even after restarting iphone and app. Random also in what pics not showing on items listed.

Resolved! Please Enter A Valid Postcode error

hello, every time I search I get prompted with an Alert saying Please Enter a Valid Postcode.I've being using the app for years and this has only just started in the last week. There was similar posts about this from 2018 but no solutions confirmed t...

User avatar by Pathfinder
  • 19721 Views
  • 10 replies
  • 1 helpful

Ebay ads

What do I need to do to stop annoying pop-ups with offers from ebay about getting 5% off if I use ebay app?Thank you

User avatar by Adventurer
  • 494 Views
  • 0 replies
  • 0 helpful

I just been ripped off by eBay

Been on there for about 3 months sold about 20 items it says I made about $700 I only got to pay out $10 and a payout of $15 payout. That’s all i got. They say I owe them money for fees i don’t see no money they rip me off they took everything. Wasti...

Can’t mark as dispatched

Have tried to update a collected item with marked as dispatched many times but the item is not updating, even though the app says it has been successfully marked? thanks