Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Cant load active selling items page

Cannot load my active selling items

Resolved! My account won’t allow to add items to my watchlist

My account won’t allow to add items to my watchlist

Spinning circle when trying to search anything in a sellers store

When trying to search for anything under the search feature in a seller's store, I get a spinning circle that doesn’t stop and locks me out of anything else without swiping up and closing the app. iOS 17.3.1 eBay app 6.149.0.3

Samsung Galaxy S21 Ultra Cha Ching not on the list of available notification sounds

I recently upgraded from an older Samsung Galaxy to their new S21 Ultra, and am finding that the ebay app no longer has a 'Cha Ching' notification. I went to change the 'default notification sound' to Cha Ching to find that Cha Ching is not listed in...

App is malfunctioning

I use iOS version of app but when I sign in none of my saved searches or watched items are there. They are present on the desktop but nothing works in app. Just error messages.

Can no longer copy tracking number in Android app

This is really essential to me, as I need to keep up with tracking information on usps.com for items on their way to my customers. Additionally, some customers request that I transmit the tracking number in ebay messages. I used to be able to copy-an...

eBay countdown on Apple Watch - it doesn’t 🤷‍♂️

When I receive a reminder prompt for an item I am watching / biding on, on my Apple Watch, I’m prompted on watch if I want to be reminded (say) 2 5 or 10 minutes before sale ends. Regardless of which time offered I select - I NEVER get any further re...

Blank sign in screen

When attempting to sign in from the iOS app, a blank white screen appears preventing sign in. iOS version and eBay app are both fully updated. Reinstalling the app doesn’t change the issue. Restarting or resetting the device doesn’t resolve the issue...

I hate the changes to the search

eBay always had a great search engine, and you have screwed it up!! Top 6 items, only 2 contain what I searched for.

eBay Phone App changes

Why? Seriously why? I’m trying to run a business here. I don’t care about drafts, feedback and promotions! I now have a task bar that says “all caught up” but I have 50+ items to ship out and I have to click through 3 screens to get to what used to b...

bleep you ebay

So I make an account do nothing wrong then get permanently banned. Don’t sell on eBay.

Error 429 how i solve it?

I cant access my account from more than 1 day

16.0iso

I am unable to update to the16.0 version give some advice or I guess you lost a customer

latest iOS update makes me sign in every time I open the app

Just installed the latest update for iOS and the app is making me sign in every time I open up the app. I tried deleting and reinstalling it but the problem persists. This is making the app virtually unusable for someone who needs to constantly be on...