Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t mark as dispatched

Have tried to update a collected item with marked as dispatched many times but the item is not updating, even though the app says it has been successfully marked? thanks

Resolved! App will not lock my filters

my phones software is up to date as is my ebay app i have toggled the lock filters to on yet i still have to do multiple clicks before i can see the items i search for in my way i prefer seeing newly listed items in all catagories for recent searches...

Sports card comps not working on searches

My iPhone ebay app is no longer showing the average sale price of a specific sports card during searches. What gives?

Why do I have so much trouble login into eBay’s

Don’t understand

Sorting doesn’t work on mobile app

As stated above. Sorting doesn’t work on mobile app. Tried reinstalling to no avail. Can’t rifle through hundreds of listings just to find the lowest price or auctions ending soonest. It works fine on browser but app must be deleted to use browser ve...

How to see bid history on mobile

When using eBay on a desktop browser, you can click on the “bids” to see the bid history. Not so on mobile. To see the bid history on the mobile app: Open the item page and scroll down to the "Bidding" section of the page (beyond the sponsored list o...

Can’t LIST ANYMORE Error 111

For the past 24 hours I have not been able to list any items. I am a longtime 20+ year eBay seller with all systems established and top rated performance. This is beyond frustrating. The mobile app, laptop, and desktop apps, no longer work. I’ve rein...

App not working

As from today 30/03/2024 the app isn’t working correctly,all my orders and watch lists have disappeared and nothing showing on my account at all.

eBay App No Longer Functions Properly

Saved searched states I have ‘8’ new items for a particular search. Click on it. Zero items. Doesn’t matter the item or the amount of ‘new’ items, it’s always wrong. Was never the case before and search results were accurate. eBay used to spell check...

Auto accept amount ?

I have a Cam lens listed, changed the asking price and modified the allow offers amount, tried to save and an error appears asking me to place a value on.. Auto Accept Amount, I cannot see where in the app this is available. Has this problem ever bee...

Photos turn black when uploaded to ebay

When I take photos with my Android phone they look fine, but when I upload them to ebay they show up as a black box. Then I email them to myself, and upload them from my laptop to ebay and they look fine. Uploading from my phone always worked before,...