Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Cannot access my sent messages

I always check that my message to a buyer has been correctly sent, but I cannot access my sent messages anymore on my application as I used to.

More secure 2FA

Preface: In an attempt to get this idea out there, I am attaching the conversation to the "Mobile Apps" category for lack of better placement. If there is a better category, please let me know. Issue: 2FA, when enabled, must have an email and phone #...

Help with tablet use

Most times, I try to do as much as possible, like now, via a PC as I am not a fan of the smaller screens, especially if I have to respond to a question. However, I have found being mobile does help when needing to do a quick thing like accept/decline...

Photo is not staying there on listings

Please tell me how to fix …… eBay listing my picture of listings looks like there are there, I look a couple hours later and no picture is there. I’ve moved different photos, added new ones you name it I’ve done it, but ad is not showing a photo to b...

User avatar by Adventurer
  • 122 Views
  • 2 replies
  • 0 helpful

IOS 15.8.2 no update for Ebay?

IOS 15.8.2, no more updates for Ebay? The phone is an iPhone SE, first generation? Does this mean that Ebay is over for these devices? Or is there an add-on?….

Ebay app constantly crashing

I have 13 pro max iPhone and every time I try to sell similar the app crashes. Not every time but a good 8 out of 10 times. Really annoying.

User avatar by Adventurer
  • 279 Views
  • 5 replies
  • 0 helpful

Is eBay App Support To IOS 15?

My Apple IOS Version Is 14...And eBay App Works Properly. I want to know if the eBay app works Properly for IOS 15 ?.

User avatar by Explorer
  • 1442 Views
  • 5 replies
  • 0 helpful

Resolved! What’s going on with the app updates?

Why does it now say sign in on the upper left where my profile photo used to be and nothing happens when I click it? And why do I need to sign in if all my stuff is there except the ability to click on the profile to see my store. I have no way to ac...

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User avatar by Guide
  • 188 Views
  • 3 replies
  • 0 helpful

Copy and paste

Why can I no longer copy the ebay item number to paste. I hold my finger on the number but no longer get the copy option???

User avatar by Adventurer
  • 3167 Views
  • 9 replies
  • 2 helpful

Android app shows different 90 day total than PC or iOS.

As per subject the app on my android phone shows a different total than both the web on PC and my wifes IOS. I've restarted the app. I haven't tried deleting everything yet because it's not worth the hassle, and perhaps its a known issue?

User avatar by Adventurer
  • 138 Views
  • 1 replies
  • 0 helpful

Watched items disappear randomly

I'm watching like 4 items and about once a week, they randomly disappear from my watch list. I'm not sure what causes it. They aren't auctions that ended (since they're not in the Ended list). I noticed this happens when I'm on mobile (iPad app).

User avatar by Adventurer
  • 3188 Views
  • 10 replies
  • 0 helpful

Problema con pago

Tengo varias horas intentando pagar unos artículos que gane en subasta y la aplicación no me deja pagarlo me dice que debo revisar la dirección de facturación de la tarjeta y previamente revisar la misma información y todo está en orden según lo que ...

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