Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

1-I've tried sending an email to the android support email on the google play store, just to get an automated message about the mailer not being monitored."androidhelp@ebay.com"Why list an email if it's no longer in use? 2-I've noticed that your andr...

Can’t Sign In Mobile App - “Something Went Wrong”

I have tried most everything but still not able to login on my app. I’ve updated iPhone software, deleted app three times and reinstalled, deleted Safari Cache and changed my password I am at a loss. I can login fine through a computer and mobile bro...

eBay labels on from iPhone to jadens thermal are tiny!! Help

Hello I bought and returned Sam’s printer months ago and it worked fine. I bought this one and labels are tiny 1x2 not the full 4x6! I changed the settings on eBay. What am I missing! Test print from Jaden’s website prints perfectly!!

Can't get in the app

I am using a Motorola G 5g with Android 14. Using my credentials, I can log onto the website. However, in the app, I get an error. It reads, "Technical difficulties, please try again later."Is app access down? No, because I can get access through my ...

Ebay APK update screwing up

After updating the eBay apk, I am unable to sign in and get a "Network Error" when trying to sign in. I have tried clearing the cache of the APK, as well as even installing an older version, but have the exact same problem with a "Network Error". Any...

App updates

I am sick and tired of having companies pushing their apps at me which clutters up my tech stuff. Often I cant use their app without updating which eats up my time. Finally the latest app update from eBay is not fit for purpose and causing lots of pr...

Ebay not working on ipad

when I go to purchases in the eBay app it will not open up. It posts a system error msg. 1015.

Mobile app is very sluggish and I can't load photos. Trouble?

My laptop works just fine but the photos are on the phone. Anyone else?

Resolved! Latest update

I too have been using eBay for years both for buying and selling, this latest update won’t work with my iPad as it needs IOS 16 and my iPad won’t update to it. As a private seller I will need to move to another selling platform. Thanks eBay not happy...

Glitch withdrawing funds

When trying to withdraw my funds via the app the page gets stuck. Very frustrating!

Too easy to delete drafts by swiping on android app.

Very easy to delete drafts with a mistaken swipe on Android eBay app. Need a delete confirmation button! This was brought up 3 years ago and nothing was done. Please Please Please Mr. or Ms. eBay person!!!!!!

Why are some revision options greyed out in the app but modifiable on the site?

I've noticed this a couple of times now but when I go to revise a price on my listings (usually on listings that have been up for more than a day) the option to change the BIN price is greyed out in the app but I'm able to change it on the website. I...

Resolved! iPhone 12 not compatible

My IPhone 12 operating system is 15.7 and not compatible with the new app upgrade. Ebay’s customer service is totally useless in helping us fix this problem.

App recent update not giving option to send offer to buyers in bulk

Bulk buyers offer after selecting all eligible does not give option to send bulk offer from app running version 6.182.0

App update crashes on payments

Hi there. I’ve just updated the app and whilst most things I’ve used so far seem okay, everytime I click on the payment link, the app bombs out. In the end, I had to use my laptop to withdraw money. Please can you look into this. Thanks.