Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Bug in the Android app with saving price filters in some system locales

I found a bug in the Android app:What is wrong:Price filter bounds are saved incorrectly if one is more than 1000 at the devices with non-US locales.How to reproduce:Use the Android device with a locale that has the "," symbol for decimal separator (...

Issue with photos in landcape mode

Since last update, within app, when tapping on photos for fullscreen view there is now a ‘See description’ button. Fine except when I rotate phone to view photo in landscape mode, said button takes up so much space that the photos are actually smalle...

Typing issue when listing (Sorry if i’m sending this in the wrong forum)

I’m Surprised I haven’t seen anything else about others having this issue. It’s driving me crazy. Typing listings on the eBay app has always been pretty frustrating, but I was able to deal with it. Now, this issue has gotten much worse and I can’t ev...

Why can't you see your scheduled listings on this version ? Seems like seller tools aren't priority

Are there any links to previous versions with the usual seller page available. I have 40 listings schedule to start but when I go to the "selling" tab it just brings up a page with links how to sell... Its like any personal selling history is not ava...

Ebay diesnt work anymore

I logged out for safety reasons and changed my password and now i cant log back in to my app. My ebay is my business and my sole income so not having an app which is 100 times faster to list items im just wondering where this leaves me. I already wor...

Messages

I have an android all of a sudden I am not receiving any messages from buyers

Advertising in purchases

Hi, just updated my app and instead of multiple repeats of my purchases I’m now getting hundreds of advertisements in my purchase history. These are sponsored advertisements and are making tracking purchases difficult. These advertisements are betwee...

Ai Background Photo Changer

I know a few people that have access to the new AI photo background changer on the mobile app. For some reason my ebay app from the play store doesn't yet have this functionality. Does anyone know anything about this new change and how i can access i...

‘Order not found’ - can’t retrieve order details

Hi,for a recent purchase when I click ‘see order details’ I get the message ‘order not found - there’s been an error retrieving your order’ ive tried multiple times - definitely not an internet or account issue as I can use the app and see other orde...

Need to remove annoying ads in purchase history!

I really hate the last update with all the ads in my purchase history!! Please take these off! It makes it very difficult to keep track of my purchases and takes more than twice the time to scroll thru and not to mention it is very annoying! Take car...

Frequently Bought Together in purchases history makes it unusable.

The addition of the "Frequently Bought Together" tile in my purchase history makes it unusable. I look at my purchases history all the time for shipping updates and to see what I paid for items. Having an ad on every other line in the top 5-10 items ...