Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

buy it now price and promoted listing input glitch.

when on mobile app and inputing buy in now price. if you aren't fast enough it will glitch and you have to keep tapping on the price box to get it to finally come up and stay. same thing happens when you want to manually put in your promoted listing ...

[Resolved].

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Resolved! Managing multiple ccounts using one mobile app

Does anyone know if I am able to manage more than one seller account using the same mobile app? If so, how do I do this?Thank you!

Mobile app selling templates

I set up some selling templates using my PC, but can't seem to find them on the mobile app. Are selling templates not available on mobile?

Choose language in app

Hi!can’t find how to switch language from spanish to English in the app (ios) (6.163.0).Searches are shown in English but not the application. Tia

App bugs

I am having to review purchases twice. I review as soon as I receive my package and verify the condition. But then it seems like after postal marks it delivered ebay wants me to review it again.

Resolved! App Login Issue: Something Went Wrong: 429

Can anyone help me with this “Something went wrong: 429” issue on iOS? Scenario: I have been using Ebay app on my iPhone a lot. Yesterday, I suddenly couldn’t login or load any content, and this Error shown up (please see the screenshot attached). H...

Gift card balance is zero

I’ll never buy ebay gift card no more .. i lost $150 card just now , it shows no balance and they won’t even accept the complaint no matter what . This is rubbish EBAY

When there no help

What to do if you buy item but didn't receive and seller is a con ? You try to open case they wait and close it for you. Who you should talk to?

My account is not opening

My account is not opening, after I sign in it doesn’t load or show anything . It’s been 10 days now

Picture upload from my iphone

My pictures just stopped responding can't load pictures to listing now. was working just fine yesterday and now nothing when I try to upload from my mobile device

New Image Viewing Experience on eBay

Hi all, My name is Alex, I am a manager of the iOS/Android application at eBay. I specifically work on the Item Viewing experience -- think the page you land on when you see the title, price, photos, description, etc. We recently started testing a ne...

App wont work

Why is the app asking me to sighn in every 2mins and then saying opps something went wrong

App making me sign in and in and in

Every time i go on the app it says sighn in so i do it and it takes a while to actual do anything the it repeats the prosess and i cant get anywhere

Every time I try to create a listing the EBay app crashes.

I try to make a lot of listings back to back. While I try to make these listings the app crashes all the time while filling out the listing’s information so I have to go to my drafts & start again. This is very unproductive & time consuming as it doe...