Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Why does the eBay app keep logging me out

Every time I open the eBay app on my iPhone now it constantly makes me log in. Is that normal? It didn’t used to do that and it’s getting very annoying having to enter my password 40 plus times a day I have tried everything to find a fix for this can...

Cannot post listing even with listings available

I am getting an error when trying to post I list n saying I reached my limit. I have 250/250 available this month. I don’t even post 1 listing a month so there is def an issue. Has anyone seen this?

User avatar by Explorer
  • 168 Views
  • 0 replies
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App

My app disappeared. I’ve tried downloading and it says I have it. It’s not there. I have to google eBay when I want on. I’d rather have the app. What can be done????

ebay changing my delivery address to a old address

ebay has changed ny deliverey address to a address deleted 6 years ago and if i add the new address and delete the old and make the new address the default after i go out of the app and back in the old address re appears as the default.

User avatar by Not applicable
  • 157 Views
  • 1 replies
  • 0 helpful

Accessing 2 accounts from various devices

Have had acct under my SS# for years - 98% positive feedback.Created 2nd acct under husband SS# and will eventually sell mostly on his.I use a laptop and iphone and he uses ipad and iphone. I can switch between accounts on my laptop but the App on ph...

User avatar by Explorer
  • 261 Views
  • 5 replies
  • 0 helpful

Resolved! Cannot access my sent messages

I always check that my message to a buyer has been correctly sent, but I cannot access my sent messages anymore on my application as I used to.

More secure 2FA

Preface: In an attempt to get this idea out there, I am attaching the conversation to the "Mobile Apps" category for lack of better placement. If there is a better category, please let me know. Issue: 2FA, when enabled, must have an email and phone #...

Help with tablet use

Most times, I try to do as much as possible, like now, via a PC as I am not a fan of the smaller screens, especially if I have to respond to a question. However, I have found being mobile does help when needing to do a quick thing like accept/decline...

Photo is not staying there on listings

Please tell me how to fix …… eBay listing my picture of listings looks like there are there, I look a couple hours later and no picture is there. I’ve moved different photos, added new ones you name it I’ve done it, but ad is not showing a photo to b...

User avatar by Adventurer
  • 122 Views
  • 2 replies
  • 0 helpful

IOS 15.8.2 no update for Ebay?

IOS 15.8.2, no more updates for Ebay? The phone is an iPhone SE, first generation? Does this mean that Ebay is over for these devices? Or is there an add-on?….

Ebay app constantly crashing

I have 13 pro max iPhone and every time I try to sell similar the app crashes. Not every time but a good 8 out of 10 times. Really annoying.

User avatar by Adventurer
  • 279 Views
  • 5 replies
  • 0 helpful

Is eBay App Support To IOS 15?

My Apple IOS Version Is 14...And eBay App Works Properly. I want to know if the eBay app works Properly for IOS 15 ?.

User avatar by Explorer
  • 1442 Views
  • 5 replies
  • 0 helpful
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