Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Mobile app problems when switching WiFi/cellular networks

Throughout the day my eBay app on iOS goes into a state where it is unusable, this typically happens if I do not use the app for a few hours(overnight etc) and I switch between WiFi and cellular during normal physical movement. Typically I go to work...

Unable to reply to seller messages in the resolution centre

Using the iOS app, hi am unable to reply to Seller messages in the resolution centre . It appears to go through the motions, but fails to actually complete the posting of my reply to the seller. I am only able to reply to the seller via a desktop PC

User avatar by Explorer
  • 686 Views
  • 7 replies
  • 1 helpful

Resolved! Saved searches not working on Ebay app.

Haven't worked for over a month. Click on saved search and it just refreshes the saved search page. Saved searches work on Web page but not in app. Using Galaxy S5

User avatar by Adventurer
  • 10485 Views
  • 60 replies
  • 2 helpful

Resolved! American ebay

Im in the uk. Everytime i try to download the app its all in dollars! I give up!

App not loading screens half the time!

About a month ago or so after updating my eBay app on my iPhone 6 I could not pull up my listings, messages, or do revisions among other things. It worked sometimes but most not. I just got the whirling thing And waiting. Nothing would ever come up o...

User avatar by Adventurer
  • 907 Views
  • 13 replies
  • 0 helpful

Searches are slow and item pages only load one image

Seems ever since the update about 1-2 weeks ago the searches take for ever or don’t load. Most item pages only will show the 1st picture and the rest show blank. Tried on phone data and 2 different WiFi networks and still does the same

User avatar by Pathfinder
  • 563 Views
  • 1 replies
  • 0 helpful

Paid - post now goes to notifications instead of selling section

When I go to my home page on the app and click on paid - post now it takes me to my notifications and not the list of items that has been paid It worked okay last week but since Saturday its just not working correctly I don't need a list of all the i...

Anyone else unable to update?

My iPad has been trying to do this update for nearly three days, anyone else been having problems or can advise what I can do?

User avatar by Adventurer
  • 628 Views
  • 3 replies
  • 0 helpful

iOS update issues

Seems ever since the update about 1-2 weeks ago the searches take for ever or don’t load. Most item pages only will show the 1st picture and the rest show blank. Tried on phone data and 2 different WiFi networks and still does the same

User avatar by Pathfinder
  • 581 Views
  • 1 replies
  • 0 helpful

Messages not showing in Sent Folder

Twice now I have either 1) sent an e-mail response to a buyer or 2) responded by sending an offer within an e-mail to a potential buyer using the eBay app on my IPhone. The messages were note saved in my sent folder, either on my phone or on the comp...

Filtering is gone

As of 3/28 I am no longer able to filter in a category. Can’t choose, size, color etc. I can only choose the main category ie: women’s clothingWTH

Saved searches in a random order

Since the last update my saved searches now appear in a random order and change. When I look at a search it seems to go to the top of the list. Please leave it alphabetical

User avatar by Explorer
  • 613 Views
  • 1 replies
  • 1 helpful

Items sold on home page

The red icon saying that I've sold items on the home screen, used to take me to a page that told me who had bought what and their details etc. Now, it takes me to notifications which I've already seen so there's nothing to show. I have to get custome...

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