Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Update to work on my iPad

My iPad is up to date on 9.3.5 app is for 10. Better I'm a eBay shopper how do I get this to work ?

search results disappear

v 5.17.1.1 i run a saved search and get 100 results. i tap sort to choose a different sort criteria, say "newly listed." then i get "no results found" and the 100 search results disappear.

Saved searches

Why after the last update do my saved searches keep changing order? For years they have always been in a certain order now they randomly move up or down in the list. Please correct or help me rollback to an older version.

User avatar by Adventurer
  • 980 Views
  • 1 replies
  • 0 helpful

App not showing accurate prices for options

When an listing has options, the app isn't updating the price accurately when they are selected. This has happened with two listings. The options are definitely selected, I have gone back to check as my choices are then not shown when I get to checko...

User avatar by Explorer
  • 948 Views
  • 0 replies
  • 0 helpful

Deleting from lists - items can't be deleted

Hi all,for some time now I've not managed to get rid of 'offer declined' items from my bids list on both mobile and iPad. Since items can be listed continuously till they are sold, they are permanently on there which is driving me crazy!I am also now...

No alerts on new items since last update

I have an android phone that no longer alerts me about saved items since the app last updated. My list is there but no blue dots to let me know there are new listings. Is there a fix?

Who decided for me that I can't use ebay on my iphone

Why and who when was it decided that I am excluded from using ebay on my mobile device. Who has the right. Fine buy me a new phone because you obviously did your homework and knew what you are doing right. What the hell is going on??????????

Fix your notifications

There is no option in the app menu to disable "sales and offers" notifications...they only way to disable it, it to completely disable the app notifications... What you did Ebay is not cool...we all know you did it just to spam us with deals and offe...

User avatar by Adventurer
  • 1680 Views
  • 3 replies
  • 0 helpful

Saved searches not working!!! Again!!!

Saved searches stopped working a few days ago after an update on my galaxy s7. It started working but was glitchy. Now it's not working again! Come on!

User avatar by Rising Star
  • 1503 Views
  • 6 replies
  • 2 helpful

Phone app

I thought you were going to fix the app .....so that we can go more than 30 days back to see our purchases....this is very frustrating .?!?(;):please let us know when you change it. Thank you

Shipping from APO/FPO Addresses

Good afternoon, You need to correct your app so that those of us shipping from APO/FPO addresses can use calculated shipping. While it is true we are physically stationed outside of the United States, we are part of the United States Postal Service (...

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