Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Please Add Restocking Fee Option on App!

Many of us list on the app and make changes to listings on the app so please add the restocking fee option as seen on the desktop version in order to make listing / changing listings Compatible with the desktop version for simplicity and convenience....

Items shows as not paid, I did pay.

I won and paid cash for an item because it was local pick up. I have marked the item as paid on my desktop pc and everything is ok but on the app the pay now won't go away.its starting to annoy me.

Not all the items from watch list are shown!?

I try looking in my watch list and there are ahown only a couple items, pressing on the tabs by category there are shown numbers of how many items there are, but when opening there is only one or two!! On my android tablet there is no such problem th...

Leaving buyer feedback

I would love to leave feedback for my buyers. I feel it is a good way to create repeat cusomers. The issue is I primarily use the app and there is no quick and easy way to do so through the app. Am I the only one that wishes there was a simple one tw...

Travamento

O app está travando na hora de efetuar o pagamento.

Feedback

When I click on my feedback from buyers , it tells me I’ve sold my item and they’ve sent a payment reminder, but they have paid

User avatar by Not applicable
  • 844 Views
  • 5 replies
  • 0 helpful

No ker-ching

Not getting kerchings any more when item sold.No option to tick in the settings for item sold or paid for, only when bid received. This is no good for Buy Now items.Please restore.

UNPURCHASED Item appears on MY PURCHASE LIST

An item that I DID NOT purchase appears on my purchase list even though I DID NOT order it. When I try to report it on the help link it does not show up on my items ordered list. I contacted seller to let them know I DID NOT purchase the item shown b...

Viewing sellers "other items" cancels search!

My problem is this. I search ipad, for instance, and get the normal listings....all good so far. I click on a sellers listing and want to have a look at "sellers other items"....again all good. Now here's the problem, when I hit the back button, whic...

User avatar by Explorer
  • 722 Views
  • 0 replies
  • 0 helpful

Update to work on my iPad

My iPad is up to date on 9.3.5 app is for 10. Better I'm a eBay shopper how do I get this to work ?

search results disappear

v 5.17.1.1 i run a saved search and get 100 results. i tap sort to choose a different sort criteria, say "newly listed." then i get "no results found" and the 100 search results disappear.

Saved searches

Why after the last update do my saved searches keep changing order? For years they have always been in a certain order now they randomly move up or down in the list. Please correct or help me rollback to an older version.

User avatar by Adventurer
  • 980 Views
  • 1 replies
  • 0 helpful
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