Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Where did Bullet Points go??

I updated to the latest APP version and now there is no longer a bullet point option when listing. Also it’s more difficult to underline and bold face words. Any help??

New listings not viewable on eBay iOS app

When posting new listings either on eBay mobile app or on eBay non-mobile app (using laptop), the new listings do NOT show on the mobile app. Since new listings cannot be viewed on app, they are not easily accessible for editing (I.e., adding photos ...

EAN field error

Hello, when I try to create an offer, the app says that the EAN field is empty, but I can’t find the field, I don’t know where to write it

Update your app before it's too late.

I just got an e-mail with the subject "Update your app before it's too late." from eBay@reply1.ebay dot com. I forwarded the message to androidhelp@ebay.com and got an automatic reply to come here. According to the Google Play Store, my app is up to ...

Missed alerts

Hi It seems to be that if i want to get my alerts when items are ending etc i have to uninstall & re install the app every couple of days to make the alerts work again.Ive missed out on quite a few items to date due to not being alerted that the auct...

Battery usage of android app?

Recently noticed that my new (and thus newly installed) phone loses battery charge quite rapidly. The culprit: Ebay Why on earth is that App consuming nearly 40% of a charge while only being active for a few minutes?

How to unlink the app on an iphone from an account?

My colleague is going through a divorce and his estrainged wife still has access to his eBay account via the eBay app on her iPhone. We have changed the passwords, but she still gets access, and I believe this is because eBay adopts a "one time verif...

Ebay app on IOS

I am no longer able to view my watched items or recent and previous purchases. The rotating doughnut of death stays and doesn’t update. I can only view by signing into internet eBay. Help needed, most infuriating.

User avatar by Enthusiast
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Watch list empty

What happened to my eatch List? **bleep**! I am not Happy!!! Out of the blue, my Watch List dissapeared! What the **bleep** happened here? I had good stuff in my watch list and now it'd all GONE and worsr part, I CAN'T WATCH ANY ITEMS AT ALL! Even I ...

Pop up in app

When using the eBay app I keep getting the attached message popping up. Does anyone else get this and how did you remedy the situation if at all. Thanks in advance for your time.

terrible experience with new eBay Community interface

Dear Sir,I have ordered item from your website I am not satisfied with the product and I have raised the claim, I have received a message from seller but I am not satisfied with his response. My PaisaPay ID - 46880583802. Please resolve this issue as...

User avatar by Explorer
  • 851 Views
  • 1 replies
  • 0 helpful

Mobile app logo on main screen

I think I inadvertently deleted the app logo/link on my main screen. I can't see how to recover it. If I go into the App store to reload it, it simply says open and takes me to the site. However, this is a longwinded way to get into it. Do I need to ...

User avatar by Enthusiast
  • 535 Views
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