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Unable to reply to seller messages in the resolution centre

Using the iOS app,  hi am unable to reply to Seller messages in the resolution centre . It appears to go through the motions, but fails to actually complete the posting of my reply to the seller. I am only able to reply to the seller via a desktop PC

Message 1 of 8
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7 REPLIES 7

Unable to reply to seller messages in the resolution centre

Did you manage to get a fix for this problem? I am having the same issue and don’t have a desktop computer

Message 2 of 8
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Unable to reply to seller messages in the resolution centre

@popstarpie @retrocom

 

Thank you for the reports. Could you post or email us a screenshot of the screen you are on before you get the error? iosfeedback@ebay.com.

 

Thank you

Message 3 of 8
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Unable to reply to seller messages in the resolution centre

7DC10043-0EB1-42F5-98DB-AC1727516CD6.png

This is the error  I am getting 

Message 4 of 8
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Unable to reply to seller messages in the resolution centre

@popstarpie @retrocom

 

Could you email us a screen shot of the screen you are on before you get this error? You can send it to iosfeedback@ebay.com and mention this post.

 

Thanks

Message 5 of 8
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Unable to reply to seller messages in the resolution centre

My problem with the seller has now been sorted so I no longer have access to the faulty bit in the resolution centre
Message 6 of 8
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Unable to reply to seller messages in the resolution centre

I already sent this 2 days ago? Screenshot attached again 

Message 7 of 8
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Unable to reply to seller messages in the resolution centre

Thank you, we will look into this.

Message 8 of 8
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