Ask a Mentor

Forum Posts

Sorted by:

why won't my return label print - technical issue

I've received the print shipping notice email and when i attempt to print the shipping label - i get the following message: We couldn't process your request because of a technical issue. Please try again.

Seller out of business

The seller just contacted me and said he's been out of business for over a year. I made a purchase for over $100 including a protection plan. Who refunds this money????

How to block the spammy offers from sellers?

I really don't want to get these seller offers just because I looked at their item. How do I block those unsolicited messages from sellers?

I underpaid shipping

Ebay sent me a message yesterday that I underpaid shipping by $1.68. I used the ebay system for shipping thru USPS. What I can't figure out is what am I supposed to do about it?? They deposited my funds to my bank account several days earlier, and I ...

when a buyer says item didn't arrive

My husband started an ebay account to sell some things. He shipped a hard-to-find car part to a buyer and used the UPS store to package and ship the item. I checked the store receipt shipping address and the buyer address provided by Ebay and they ma...

Number to authentication

Need to get a hold of the Authenticator to send item back to seller what’s the number?

Resolved! how to get help from ebay

A seller is refusing to accept the return request. He/She just closed the return request just in three days after I got the item. How can I ask ebay to help me out?

How do i find out what my Tax id number is?

I don't know how to get this

Fake Apple iPods sold to me

Hello, I purchased Apple iPod max headphones. They are fake. It has serial number and says it’s still under warranty until December so I immediately went to Apple and they said they are fake and nothing will be covered

Cobro doble

Buenas tarde, me han cobrado 2 veces la mercancía se un pedido. Como.puedo reclamar el dinero. Gracias.

we think you are a robot message ? what is that all about

won't accept my bid . switches to another page, tells me we think you are a robot.

I can't bid

I wanted to bid on an item, but I received an error message"You're unable to buy this item because you have a record of 2 orders in the last 12 month(s) that were canceled because they weren't paid for. Think we made a mistake? Here's how to appeal."...

I sold three items on my account, but it wasn't me. Someone stole my account

I don't sell anything.Someone stole my account. ？

Resolved! Selling limits

Havnt used ebay in years. Have an antique table id like to sell for $1000. hit the selling limits issue. System wont raise it. Do I have to sell a bunch of stuff for $10 for the limit to be raised?? Would this be the same issue if it was an auction n...

Will eBay require you to pay for an item with ebay cards or apple cards?

Will eBay require you to pay for an item with ebay cards or apple cards? I received an invoice from Ebay support for a product I found on Facebook market place.