I can't bid

[n_7181]

I wanted to bid on an item, but I received an error message

"You're unable to buy this item because you have a record of 2 orders in the last 12 month(s) that were canceled because they weren't paid for. Think we made a mistake? Here's how to appeal."

There has never been such an incident where I didn't pay something

I would like to appeal this stigma

I would like to remove this restriction

[comics-scifi-collectibles]

@n_7181 Here's how to contact eBay customer service> 

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

Here's what you need to appeal> 

What you'll need to appeal

You'll need to provide proof either that you did pay for the item, or that there was a valid reason for why you didn't pay. 

We accept the following forms of proof:

• eBay messages between you and the seller showing the item was paid for
• A copy of your payment confirmation email or statement from your payment provider (such as your credit card or PayPal)
• Positive feedback the seller left for you about the transaction
• An eBay message from the seller saying you didn't have to go through with the sale

Always include the email date and time stamp, subject, and the from and to email addresses when you're providing emails or messages as proof.

Contact us to start an appeal

https://www.ebay.com/help/buying/resolving-issues-sellers/appealing-unpaid-cancellation-record?id=43...

[woodland_gnome]

Just because you don't remember it doesn't mean it didn't happen.  You cannot appeal the restriction, you can only appeal the unpaid cancellation records, and you have to know what they are about to appeal them.

Go to your My eBay: Purchase History and click the tab for "Returns & Cancelled" and they should be in there (if not check the "Unpaid items" but I think that one is just for items awaiting payment and you can't pay once the transaction is cancelled).