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‎06-12-2024 01:24 PM
A seller is refusing to accept the return request. He/She just closed the return request just in three days after I got the item. How can I ask ebay to help me out?
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‎06-12-2024 02:02 PM
@you.kr8 What is the item you are trying to return? Trading cards have a 3 day return window, other items are 30 days from the date of delivery if the item is not as described.
What was the reason you selected on the return request?
I have been a seller since 2003
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‎06-12-2024 02:02 PM
@you.kr8 What is the item you are trying to return? Trading cards have a 3 day return window, other items are 30 days from the date of delivery if the item is not as described.
What was the reason you selected on the return request?
I have been a seller since 2003
how to get help from ebay
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‎06-12-2024 02:12 PM
Did you open an "Item Not Received" case or a "Return Request"?
If you opened a Return Request, and the reason was something like "I changed my mind" the seller doesn't have to accept the return, if their listing states "no returns"
1) Did you open a "case" and what kind of case?
2) If you opened a return case, what was the reason for the return?
eBay member 27 years