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Forum Posts

Buyer opened a dispute case immediately after purchase

I received a dispute case right after a buyer purchased a Rolex watch. (Within 6 hours) Ebay asked me to agree or challenge the dispute. It stated "buyer did not recognize the transaction." So I agreed l, so thinking there was credit card fraud, and ...

User avatar by Pathfinder
  • 29 Views
  • 1 replies
  • 0 helpful

Looking up user by their user id

Hello there! I have an application registered using the ebay developer api and I was wondering if there is a way to lookup a user by their publicUserId/puuid (not their username)Is there any way to do this with the ebay developer api, or at all on th...

User avatar by Pathfinder
  • 43 Views
  • 0 replies
  • 1 helpful

Can’t list item for sale

Hi, trying to sell an item and eBay won’t let me list it as it says I have a a restricted account and to go to my messages to resolve it. See message copy and pasted below - We've temporarily restricted your account from listing until we can verify s...

Account on hold

How to remove restriction when the account is put on hold, listed my product and made shipping free and added the card details, still getting the same message.

Shoes advertised as new fell apart in less than 30 days item 186422749841. Macgregor shoes

eBay seller said shoes were new. He actually has two different seller names. One seller name on the item is danid95, The other seller name on the same exact item is DaniThriftingThingss. Yes that’s correct with two “s” on the second seller name. The ...

Forced to Accept Item Return (As a Seller)

Hello, So I recently sold an Apple Watch on here and after 2 days the buyer broke it (it broke by itself according to the buyer..) and accused me of selling them it malfunctioned. They requested to return and get a refund so I didn't accept. Only yes...

User avatar by Rising Star
  • 48 Views
  • 3 replies
  • 0 helpful

Incomplete order sent, seller non-cooperative

I paid for 12 items: six shampoos and six conditioners. However, I only received five shampoos and two conditioners. Additionally, the package contained two history books that I did not order.The box I received was supposed to have dividers, as adver...

Problemas na Finalizacao na Pagamento

Boa tarde espero que respondam minha preocupação. Pretende fazer um pagamento agora e conclui todos os termos mais quando na etapa *Digite o código de segurançaEnviamos o código para xxxxxx * Não estou aceitando mensagens com códigos do meu pessoal d...

The seller is a fraud - sent the package to the wrong address & received the package back. No Refund

The seller is a fraud. He sent the package to the wrong address and received the package back. I have not received a refund. I opened a case against the seller, provided evidence, but ebay closed the case in favor of the seller. The icing on the cake...

Item not received. Not guaranteed. Appeal?

I ordered an item that wad never received or shipped. When I went to Ebay for a refund theu said it wasn't guaranteed, do no refund. This has never happened before. They suggested filing a complaint against seller, but after 48 hours I have not heard...

User avatar by Explorer
  • 31 Views
  • 2 replies
  • 0 helpful

How refunds are paid and processed?

Hello. I recently had a buyer send back an order for a refund. I never had money deposited into my bank account. So when it was refunded, the money was issued from my bank account and I don’t understand why. Shouldn’t it have been issued mainly from ...

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