Ask a Mentor

Forum Posts

Sorted by:

Package delivered but not received

My packages were delivered to the person's back door even they admitted that it was delivered to their back door that claims it was stolen before they got home eBay started with a buyer even though I asked for a police report and never got one

The Seller wants to cancel, but eBay says nah

I bought a graphics card for $121 total. The seller informs me it is dead, so he cancels the order because it's damaged (which I am 100% okay with). After 5 days of no news, ebay says "we we're unable to cancel your order" and "The seller attempted t...

Restrictions

I posted a listing but ebay removed it because of the violation can someone help me why evay remove the listing

Something is amiss..

Hi,I've been sporadically selling on eBay for 24 years. I have a 100% positive feedback. I made a sale this week (7/31/24) that put me over the" $600 IRS sales threshold" and eBay emailed me that they were holding those proceeds until I gave them my ...

Refund

I made a purchase in June when received it was incorrect for what was needed. I contacted seller to no prevail. Went to PayPal for resolution, ended up following there instruction for a refund. Sent the product back in the allotted time e-commerce ha...

Ebay order # 404986947677 . Seller sent me the wrong size clock (it was drop shipped from Amazon)

All of this is well documented in E-Bay communication between me and seller.I notified seller of wrong size clock immediately, (it had been drop shipped from Amazon). He sent me a QR code to take to UPS to return the clock free for refund. I did the ...

will i be given a strike?

I was given from the same seller a lower price on certain items, I review each item and accepted the go to check out button, I did this four times on four items. I accepted the four lower priced items that were offered to me, but as I go to pay, each...

USPS ground advantage

I'm trying to ship a package, and the buyer paid for USPS ground advantage, but when I go to click on that shipping option, it's not there. The shipping option it gives me is USP Ground, and that is NOT what I want. Is anyone else seeing this today?

appeal ruling for non payment

So I bought 8 or so items from a seller that I've bought from before. He lists items every few day. I win a couple of auctions and ask him if it's ok if I delay payment until I bid on some other items that end in about a week. He says sure, no proble...

Fake item removal

Tried to get several fake items or false claims item but seems AI is now making decisions for eBay I questioned the sellers and they admitted that Lanosterol isn't in their product..is there another way to stop all this fake eye drop drug being sold ...

Refunds without returning item

I sold an item, buyer is requesting a refund. I am fine with giving refund however I do not wish to get item back. Is there a way to approve return and refund money without buyer actually returning item.

International shipping

Do I get charged to ship to hong kong

Resolved! remove an item I have for sale

I have an item listed twice for two different prices. How can I take one off?

Resolved! buyer payment

Why is Ebay asking me to send an invoice to buyer?

Refund not received.

I ordered a pair of headphones in the middle of June. They didn’t arrive by the delivery date. I submitted a request and receive a refund by mid July. Now it’s August and the refund still hasn’t arrived and the seller doesn’t exist. can anyone help?