03-18-2025 08:45 PM
Can a buyer leave a negative for cancelled orders. Technically no transaction took place. Buyer paid on Friday the 14th. Then proceeded to ask me very rudely why 4 days later he had no tracking. I told him I didn't get it out due to the weekend.
Then I ran out of bubble wrap. All in all, I told the buyer I did not feel comfortable and cancelled the order, then he left me a negative. Can they do this for a transaction that wasn't completed?
03-18-2025 11:46 PM
Depends on why it was cancelled. I only see an old negative on your account, so was it already removed?
If the buyer paid, a transaction DID happen. What reason did you select for the reason for the Cancellation?
What is your handling time? A politer response was really in order. You cancelled for a lousy reason. Your buyer asked you a simple question but you didn't like it. Put yourself in their place. Would you have asked?
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