Ask a Mentor

Forum Posts

Sorted by:

Saved searches not showing thumbnails in email

the last 2 or 3 days when I open my saved searches that are emailed, there are no thumbnails just place holders. Anyone else experiencing this? Comcast said it's an EBay issue but of course you can't reach anyone to ask if this is a tech glitch

sch

Buyer requesting refund - item listed damaged “good for using stitching”

just wondering if it is worth “trying to fight the request “. The buyer was hard to deal with after the sale regarding shipping, etc. I thought I had done a good job showing pictures of the holes, stains and also that the stitching was fine.

scheduling a listing at a different time

my scheduling option disappeared...

Comprá

Hice una compra al hacer el pago me decía fondos insuficientes revise la cuenta o revise sus fondos. Me daba ese error pero el dinero fue debitado de mi cuenta por Ebay. Al vendedor no se le registra ni a mí se me registra en mis compras.

Incorrect search results

Why is the search function yielding results that are NOT in my search? For example, I search Don Mattingly PSA10 and the first anything "Mattingly" appears at result #9! Everything before it is some other player with nothing to do with my search and ...

Cancelling an item listed by mistakr

I listed an item twice by mistake ,it sold but now the duplicate item is getting bids and the item has been sold.

Hello my account has been restricted and i have no clue how to get it back

how to search for stores in Canada

how to search for stores in general in Canada

unable to open images sent in messages

I am struggling to open images sent to me in messages both on the app and my laptop, it clicks on the photo and does nothing with it

UPS returned package HELP!

I had a package returned to me marked as refused. Turns out the buyer has the wrong address on eBay. Buyer still wants the item and wants me to send it again to correct address and is willing to pay shipping again. Is there any way to do this?

Temporarily Restricted

We restricted your account because we noticed activity that we believe is a risk to our community. This restriction means the following: - Your selling privileges are temporarily restricted. You won’t be able to create new listings or revise any list...

Returned item - says "delivery failed"

Hi, I returned an item over a week ago. The seller has not reached out to me. The tracking on this item says "attempted, no access to delivery location". That was about 5 days ago and nothing has changed on the tracking. It is not allowing me to ask ...

Can't print packing slips without PC

I used to be able to purchase a shipping label, print it and print a packing slip all from my android phone.eBay has changed the way everything looks and works in the app and now I can find no way whatsoever of printing a packing slip from the eBay a...