04-24-2022 01:03 AM
We restricted your account because we noticed activity that we believe is a risk to our community.
This restriction means the following:
- Your selling privileges are temporarily restricted. You won’t be able to create new listings or revise any listings that are live on our site. You also can’t register a new account at this time.
- If you're a seller participating in managed payments, we are withholding your future payouts. You’ll start getting paid again after you resolve your restriction and your account is reinstated.
- Some of your listings may have been removed. You’ll find details of any listings we removed below.
- We have credited any associated fees except for any final value fee for your listing(s).
To help us remove the restriction on your account, you’ll need to:
- Provide proof of delivery for all of the items you sold on eBay by uploading tracking. Track items you've sold.
- Resolve any outstanding issues with buyers through the eBay Resolution Center.
More specific details are provided below.
Once you complete these requirements, reply to this email, and we’ll review your account. We may ask you to provide additional information during our review.
Please Help about this issue.
04-24-2022 08:06 AM
You should contact eBay Customer Support for more information on exactly what they need from you.
You can contact eBay Customer Support by following this link to the bottom and select "agent" to have them call you or you can use live chat:
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
You can also reach them on Facebook: https://www.facebook.com/eBayForBusiness/
You can also reach them on Twitter: https://twitter.com/askebay?lang=en
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.