Shipping

Forum Posts

Sorted by:

Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

Shipping Vinyl To Germany Not Possible

I just found out (because someone from Germany was trying to buy an LP) that I can't ship records to Germany. Germany is automatically excluded from my international shipping options. Ebay wasn't very helpful when I spoke to them. They just said you ...

USPS/Customs shipping delay (Letters from Europe)

Hello! I'm seller from Serbia. All several hundred letters that I have sent to the USA since March 15th have not been received. They don't even have a USPS scan, and I'm ABSOLUTELY sure they're in the JFK. I have written documents for the search in m...

Resolved! Shipping question

Hello, I have a general question here about shipping. I've been with ebay on/off since 2001.. I've seen and experienced pretty much everything in that time.. however the other day I ran into something I aint ever seen.. was wondering if somebody can ...

Obsolete tracking number on item generated by eBay shipping.

Seller promptly shipped my item from Milwaukee. It was going to Moab, UT. 84532.The tracking label that was generated by eBay shipping, says it was already delivered to Oregon, 4 days before I placed the order! That obsolete tracking number seems to ...

Higher shipping costs than seller received

I recently bought and item on eBay and paid 10 pounds for shipping, which was also indicated in the listing. The seller did not include the original box, so I reached out to him and asked if this was then worth the 10 pounds shipping. He told me he o...

Sellers BEWARE: eBay denies protection for international orders with NO Signature Confirmation optio

Hey fellow sellers —I want to flag a huge loophole that’s burning a LOT of honest sellers lately (including me).I just got stiffed for a high-value international order shipped to Spain. The buyer claimed “Item Not Received,” and eBay forced me to ref...

Resolved! Cubic Pricing

Can someone explain this one. 13 X 13 X 10 = 1690 cubic inches so it is under a full cubic of 1728. The price is $10.67 12.5 X 12.5 X 10.75 = 1679 cubic inches and is a little smaller the the first measurement but the prices jumps to by $6.30 to $16....

USPS Indianapolis Hub Problems

Shipped a Saxophone USPS Priority Mail International, from Roanoke IN going to England, on Dec 2nd. Roanoke mail goes to Fort Wayne, then to Indy, internationals from Indy to Chicago. Got an email notification today, Dec 12th, package just arrived at...

Delayed for postage assessment, held awaiting payment

Hi yall,I shipped a package to a buyer two weeks ago. All seemed fine and dandy until it reached a facility in Ohio near where the seller was located. For some reason, it went back to the regional distribution center in Ohio and then ended up in a di...

Resolved! Canada and Portugal have shown me errors that they cannot buy even though I have International Shipp

I have sold internationally with the ebay international shipping for years. I am enrolled with no additional exceptions. Last week I had a user from Portugal say they could not buy an item, I didn't think much of it until today someone from Canada sa...

Packages Bouncing Around Everywhere!

Okay, I just had to come post to see if others are having this issue right now... I have several packages out right now that are bouncing around from city to city. I'm in South Carolina and shipped one to west of Atlanta. It went to somewhere in Geor...

Fedex Shipping Adjustments

Just received 2 adjustments, actual measurements 24x10x10 @12 lbs so I put that into ebays shipping and it says $24.99 Fedex claims charge should have been $26.47 How do we fix this?

My shipping labels has adjustment

The weight of the package I sent was 16 ounces. I used the FedEx postal carrier and paid for shipping based on that exact weight. I took a photo of my package at the office, showing it on the scale of that carrier. A week later, I received a message ...

eBay Standard Envelope Shipping For Photographs

I sell vintage photos and ship them using USPS Ground. I see many sellers using eBay Standard Envelope and wonder how they are allowed to do this. It is not offered as an option when I list and photos are not shown as an eligible item for this servic...

Shipping charge adjustments.

I use boxes which are 48x4x4 inches. I just received an upward adjustment from eBay for over $6 (FedEx) stating that a package was 48x7x6. Obviously somebody at FedEx can't measure accurately. How do I dispute this?