Seller Tools

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Can't opt out of Sellers hub

Can't opt out of Sellers Hub. I don't have a store but just sell on Ebay. I never had a problem until today switching back and forth from original Ebay and Sellers hub. I like original format better for my needs. Any suggestions?

Some issues with the new bulk editing tool to watch out for

I was really excited to try the new bulk editing tool. We're in Canada, so we only recently got upgraded to it (I don't know if others had it earlier). While using it I noticed some glitches that I reported to eBay, but I wanted to flag them for othe...

Have Windows 10, it is safe to change to Windows 11.

I currently use my laptop with Windows 10 and they will soon discontinue support for it and sometimes I get messages to upgrade to Windows 11, however I remember hearing that whenever you upgrade your laptop to the newest Windows it could cause a lot...

We are considering removing access to the All Selling page

Please do not remove the All Selling Page. It truly is the best page eBay has. A lot of new sellers are not offered The All Selling Page, but I think if they were more sellers would use it and stop using Seller Hub. The All Selling Page has everythin...

How to send previous customers a coupon

I have created a coupon and I have created a buyer group which is previous buyers. How do I send the previous buyers the coupon I just created? I'm clicking everywhere and just don't see where to do this.

Sale notifications no longer have item number on them - need it added back!

A few weeks ago, eBay stopped indicating the item number on sold notification emails. This was handy when you wanted to glance at the email to find the item to ship. Now you have to click a few times to dig out the item number. Many sellers maintain ...

Is there any way to prevent a buyer from buying from me?

I have an expensive item, over $500, that a buyer just asked about. I told him about the condition of the item and they agreed...and purchased it. And then canceled the purchase. The reason was that they had the wrong address on the order. I looked u...

Quantity/Price CSV Upload suddenly not working properly

Our website creates an inventory CSV file several times a day of our inventory to sync with eBay (so we don't sell something we don't have). We have about 3,000 items. It's very simple. Looks like this: #INFO Version=1.0.0 Template= eBay-active-revis...

File Upload CSV "selected file format is incompatible."

I can't seem to get CSV File uploads working... there is almost ZERO information detail or HELP... a few lines in the CSV template that Ebay has on the Upload page. I click on "Get Template" and download the CSV. From that, I've tried formatting in v...

Ebay Live

How do you set up to sell on EBay Live?

Resolved! non-paying buyer

Hi Everyone - Hope All Is Well, Question - is there a time limit on cancelling an order of a non-paying buyer? I wanted to give this buyer the benifit of the doubt (its vacation season) so I waited 10 days. Today I sent a duplicate invoice (one last ...

post products

does anyone have any good tip to avoid being retricted in categories each time they post a product for sale, and how to sell effecttively whitout being scanned?

Resolved! Subscription supplies shipping coupon not working

I have until June 30th and it is not working copied directly from the subscriber discount page- seems like a problem

Seller died

My cousin was a seller on eBay, but he passed away. I m trying to find his store. I do not use eBay myself, and am unble to Search for just a Seller. All i get are search results for items for sale. Who do I contact to report a death, to find a store...

Cannot update postage policy

I recently tried to update postage policy on business policy.When I attempt to change destination on postage, the page stopped moving after "done" button is pressed, so I cannot save the changes.Please help.