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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Store Sale Page Not Advancing

My store's sale page for a 20% off coupon will not advance to the next page, no matter what I select for the number of items to be displayed per page. I have 96 items in this sale, but only 72 are shown. Here is a link to the page for reference: http...

All Drop Down Controls a Sugglish or non responsive. Hanging the browser

Click on any drown down like selecting a issue's number and you just wait and wait until the browser times out. I tried Chrome and Edge. Editing pictures is sugglish. It like all the 3rd party controls are timing out on the responses. They are eating...

Expecting ghosting

Just checking and answering questions and noticed the item in question that just sold shows the item with my feedback noted as usual HOWEVER between my actual shown feedback displayed (not internal total with repeat buyers) and the one shown in quest...

Why don't i have the cheaper canada post tracked options to send my packages out.

I usually send anywhere in US and Canada for $6-$7. Went to print label this morning and those options are gone and only gives UPS and other expensive CP options. It's 2-3 times what i charged client. Anyone else seeing this? (July 7th at noon EST).

Promoted Listings Destroyed My Store

On June 27th I tried PL for the first time, eBay recommended around 120 of my listings, so I added them and started it. The next day I decided to add another bunch of eBay's recommended, bringing it to about 235 listings total. 235 listings out of 30...

Receiving emails in error - "Your bid has been cancelled"

Recently whenever I am outbid on an item, when the auction closes I get an email saying: "Your bid has been cancelled" "The bid that you entered for the item [item number] has been cancelled. You can view the reason provided for the cancellation by s...

Opt Out of Seller Hub link is not working for some

I will list a group of similar posts, at the bottom. Advice for sellers:You can bookmark this link and use My Selling https://www.ebay.com/mys/activeor https://www.ebay.com/mys/overview Similar questions/reportshttps://community.ebay.com/t5/Ask-a-Men...

Relisting an unsold item creates blank images saying, "There's a problem with your Gallery pictures"

See example here that I relisted: The Doobie Brothers - The Captain And Me | eBay The images were perfectly fine in the original listing. I ended the listing this morning. Then later today I went to relist it and got the issue with the broken images....

Language is setup to English but the item description is in Spanish

I spend half of my time in Florida and the other half in Puerto Rico. Currently in PR. I always use and buy from eBay.com. Never had this problem before until recently. My default language is setup to English. Trying to buy some stuff and everything ...

Ebay Sales Chart Not Updating Since Sometime This Morning....

I know this will probably fix itself similar to previous issues, but this morning I had a sale and the Sales graph chart in the Seller Hub updated, but I had a sale this afternoon and it didn't update. Usually the chart updates within a few minutes a...

Automatic Post to Social Media Platforms Not Posting

I have auto-post option on. Ebay has not posted any automatic posts for my new listings since June 11th. I have Facebook, Pinterest, & Instagram linked. I have been able to post on my own through ebay, so I know it doesn't have a problem connecting t...

eBay Not Recognizing "Item Posted" from Brazil – Late Shipment Defects Applied Incorrectly

Hi, I believe I’ve found a technical issue in how eBay handles international tracking from Brazil.When I ship my orders using Correios (the official Brazilian postal service), I always receive a valid receipt showing the item was posted and this same...

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

"Checking your browser before you access eBay."

Hangs on this page when I click on a listing. It did this a couple of weeks ago then it went away. It's happening again in firefox on a mac, all up to date with latest OS, latest firefox, tons of memory, etc. Doesn't happen with Safari, only firefox....

Resolved! Problem with tracking numbers on newly purchases USPS labels

There are multiple report of seller purchased USPS labels with a re-used tracking number that is recently delivered or in transit already. https://community.ebay.com/t5/Ask-a-Mentor/USPS-shipping-labels-bought-for-shipping-are-already-used/m-p/351397...