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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Relisting an unsold item creates blank images saying, "There's a problem with your Gallery pictures"

See example here that I relisted: The Doobie Brothers - The Captain And Me | eBay The images were perfectly fine in the original listing. I ended the listing this morning. Then later today I went to relist it and got the issue with the broken images....

Language is setup to English but the item description is in Spanish

I spend half of my time in Florida and the other half in Puerto Rico. Currently in PR. I always use and buy from eBay.com. Never had this problem before until recently. My default language is setup to English. Trying to buy some stuff and everything ...

Ebay Sales Chart Not Updating Since Sometime This Morning....

I know this will probably fix itself similar to previous issues, but this morning I had a sale and the Sales graph chart in the Seller Hub updated, but I had a sale this afternoon and it didn't update. Usually the chart updates within a few minutes a...

Automatic Post to Social Media Platforms Not Posting

I have auto-post option on. Ebay has not posted any automatic posts for my new listings since June 11th. I have Facebook, Pinterest, & Instagram linked. I have been able to post on my own through ebay, so I know it doesn't have a problem connecting t...

eBay Not Recognizing "Item Posted" from Brazil – Late Shipment Defects Applied Incorrectly

Hi, I believe I’ve found a technical issue in how eBay handles international tracking from Brazil.When I ship my orders using Correios (the official Brazilian postal service), I always receive a valid receipt showing the item was posted and this same...

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

"Checking your browser before you access eBay."

Hangs on this page when I click on a listing. It did this a couple of weeks ago then it went away. It's happening again in firefox on a mac, all up to date with latest OS, latest firefox, tons of memory, etc. Doesn't happen with Safari, only firefox....

Resolved! Problem with tracking numbers on newly purchases USPS labels

There are multiple report of seller purchased USPS labels with a re-used tracking number that is recently delivered or in transit already. https://community.ebay.com/t5/Ask-a-Mentor/USPS-shipping-labels-bought-for-shipping-are-already-used/m-p/351397...

Listing Tool

Seller hub will not go away even when logged into different devices and opting back out. Seller hub is the WORST way to list and I dont think I would have started using ebay had I known that was the direction listing functions were going. HELP!!

I Opt out to take out 2 items Now I Can't op back to sales screen

Results missing when sorting by Lowest . Full results when searching by Highest.

Searched an item which had 15,000 results when sorted by Highest price first. Simply changing it from Highest to Lowest cuts it down to just 70??? Does it on Apple and Android platforms. Why are the results being hidden? Thank you.

Ebay changed print label screen and took away download label option - bring it back!!!!

I download my labels, I have to in order to print them out. You took away the link to download labels, the new button gives me no ability to save the label or download it. I go to the shipping labels page and try the download label link and it just b...

Photos not showing, problem with gallery image.

For the past 2 months, 20% of all our listing images are having issues. Images are not showing up in gallery. Customer service is also unable to help. We have multiple stores and images showing up in 1 ebay store will not show up in the other stores....

Ebay not allowing me to set shipping costs-

After 23 yaers of selling- I cant set shipping costs- - Keeps asking to set shipping- I do and it won't accept the settings - anyone else? Looks like I;m going to lose a day of work.

Shipping Policy Bug

When creating a new listing, or revising a current listing on PC (Google Chrome) the drop down menu in the shipping section is not allowing us to choose between our existing shipping policies and just displaying the current shipping policy.