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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS Return to Sender - ESE

Hello All, I had a eBay standard envelope returned to me today, with a sticker that said priority mail on it. i was wondering if this has happened to anyone before and how did you go about solving the issue?

Ebay changed my shipping dimensions

I had a item sell. When i listed it i had the dimension set to 19x19x20. WHen it sold ebay showed it as 1x1x1, and now the shipping paid is off by $100. The shipping paid was $7. This isnt the first time it has happened.

Problems with delivery to ebay international seller hub in Glendale Hills

I sent my package to the Center by Fedex. Fedex confirmed delivery on May 29. I relaxed. A few days ago my nightmare started. Buyer in Mexico (I do not ship to Mexico, ebay decided to do it with this mechanism) complained that he had not received the...

New Postage Rates

Ebay notes new rates 1 oz $.74. Should be $.78. Also listed 2 oz 1.03 should be $1.07. 3 oz $1.32 should be $1.36.steve

Pitney Bowes

Worst shipping company on the planet!!!! YOU WILL NEVER, AND I REPEAT, NEVER, RECEIVE YOUR PARCEL. AND TO ADD INSULT TO INJURY THE CUSTOMER SERVICE IS NON-EXISTENT!!!!! EBAY AND ALL SELLERS NEED TO STOP USING THIS PIECE OF TRASH COMPANY!!!!!! AVOID A...

Wrong address on recent order

Order no.FD0383-144 is being held up by FedEx wrong address on shipment

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Why are the direct links to USPS tracking gone and only the number shows.

I noticed the links in the web interface and app no longer allow you to directly click on a hyperlink to usps. This is a real negative on shopping here for a buyer perspective. You can’t even copy the link anymore. I think this is a sad attempt to tr...

UPS Mail Innovations

I've had a few packages sent very recently and the seller ended up using UPS mail innovations for shipping, which I know gets given to USPS in the end. To say the least, everything has been an absolute nightmare with this shipping service. Both of th...

Listed an item under 1 oz for shipping for .73. Can't find the same after sold

I just listed a very small diameter set of items as a First class letter for .73. After it sold, shipping showed something different at $4 plus. They paid for the .73 postage. How can I fix this? I listed the dimensions as 1" thick, since that's the ...

Print Packing Slip missing from drop down menu

I'm trying to print a packing slip. The choice is missing. The image below is taken from the order details page.

Advise on a case where buyer refused to go and pick up the package

Hello, I'm a seller. I recently shipped a package to Italy. The latest tracking said the package is being held at the pick up point. I messaged the buyer to explain the situation, sent him the local postal service phone number that I have looked up a...

Label refund

I sold a $20 item that I charged $10 shipping. The label sold at $66.99. It was cancelled immediately, NEVER used. The package was sent USPS for $13. Has sense been delivered. I've written, called, still nothing. How long does it take or do I quit eB...

USPS Delivered. eBay allows INR case, why?

What is the point of eBay allowing item not received cases when the package was marked as delivered by USPS? My understanding is eBay should side with seller or all online sellers would be out of business if you can simply win disputes saying not rec...

Seller Concerns - Ebay/USPS - Recycled Tracking #'s

Hello Ebay Team and community, I had a few orders that was affected from the pinned post on the shipping section A few orders were bouncing around USPS facilities in the wrong direction and/or mimic the tracking of the recycled/old tracking #. A few ...