Shipping

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Do you partial refund if buyer doesn't read?

Buyer purchased an item (Video game case + Manual, no game). Title, picture and description are clear, but they wanted a return because there's no game in it, I guess they thought I was just selling for 1/2 of market price for some reason. This item ...

Resolved! shipping cost

Can I add international shipping cost while auction style listing running?

Resolved! Out of country shipping

My listing specifically noted that I only ship within the US. The eventual winner of the auction sent me this: "I know That u do not want to ship it.We live in Europe in Sweden.Can u help me and leave or send it to your nearest UPS shop or delivery c...

Resolved! Item says delivered but never actually was

I ordered an Atlanta Braves shirt November 2nd and took about 2 weeks for the seller to do anything so I sent a message and got nothing all of sudden I get an eBay notification that my package as arrived at 3:07 pm and I go outside and no sign of a u...

GSP...Should I be worried?

HI, Sent a package to Australia with GSP. Seems like its all over the place. Never had a problem with GSP before. Thanks11 Nov 202109:18 In Transit with Destination CarrierShenzhen, China PITNEY BOWES11 Nov 202106:59 Arrived at FacilityChangi, Singap...

Incorrect Tracking Information

First time this has happened. I live in So. Calif. I mailed a First Class package which was picked up by our mailman and scanned on Nov 17. Problem is that the package goes to Elko, WA and the tracking information showed that it was picked up on the ...

How do you buy a First-Class MAIL International label?

Hi,I'm trying to ship using First-Class Mail International, a shipping option I've added to my listings since it's cheaper than eBay International Standard Delivery and USPS First-Class Package International. But when I try to buy the shipping label,...

As a Seller, Avoid the Global Shipping Program at all costs.

I used the eBay Global Shipping Program as a seller for the first time and I will never again. This is to warn you in case you are considering it. The buyer purchased my laptop and shipping to them was a breeze. The buyer decided my item "didn't matc...

Hello, can someone let me know where to find the "reprint a label" feature?

Having trouble finding the file path for this...thanks in advance

“Import Terminated”

I ordered an item from China. Tracking the package, it says import terminated. What is my next step? Thank you!

Paying for shipping with pending payments problem

Since managed payments took over, I had no problem buying shipping labels in the app with pending payouts. I selected it once and it stayed like that. Until last week. All of a sudden label charges were coming out of paypal. I use paypal for somethin...

Selling unmounted rubber stamps. Do we still need a tracking number for all orders?

I have small rubber stamps without the wood mounts and could go in a greeting card easily. However I still need a tracking number. These stamps do not fall under any ebay break like sports cards do etc. Sales have been non existent and I'd to get som...

Did USPS drop the max weight limit for First Class Packages to 13 ounces?

I have a buyer who was just charged $10.65 shipping for a package going from 48228 to 93108 with the following specifics: weight - 15 ounceslength - 7 incheswidth - 5 inchesheight - 3 inchesservice - USPS First Class Service, this was the only shippi...

Resolved! First time seller & shipping

I am first time seller, selling a large item, a Jenn Air Stove top. Someone bought it. How do I or the buyer know how much it will cost to ship until I take it to UPS (for example)? I am not exactly sure even how to put this thing in a box. I am also...

How do I get refunded for signature confirmation of packages not getting signed for?

Many times, especially with expensive items I spend the extra $2-3 per package (along with insurance) to get signature confirmation. Of the 12 I've done in the last 30 days UPS failed to get 5 signatures. One resulted in a buyer claiming they didn't ...