Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Weekends

I was told on the forum here, that weekends don't count but just had a sale last night (Friday the 29th) and have 3 day selected as handling time.The directive with the order tells me to ship by Monday May 2nd.I have carrier pick up and pretty much, ...

Canada Post - Calling All Canadian Sellers

Hello Sellers For the last month I have noticed that when I purchase a shipping label from Canada Post through eBay's system I am charged an amount, lets say of $17.65 for an item. When the postage amount for the label clears through my account (usua...

Winning bidder In Canada wants me to ship to Michigan.

I always ship to the address of the winning bidder and not somewhere else. It has to do with an 1854 Queen Victoria card. The buyer, who hasn't paid for the item, wants me to ship to Michigan and his address is in Canada. There is no place for me to ...

Once again item says delievered BUYER is able to open Disputer why?

This keeps happening and i just don't understand why eBay allows this. I see in my messages "Buyer has opened a dispute" I look and it says the buyer did not get their item- It says BUYER still wants it. I check the the tracking number and it was DEL...

did not receive my package

Hello i order a product and show should be at my address on 04/21/22 and I'm still waiting for it, hasnt passed to in delivery status, can you please assist, Thank you.

ebay GSP

Hi How are you Does anyone tell me Can we ship our product USA to Puerto Rico Island from eBay GSP or any other option please tell Us how we can ship in Puerto Rico thanks

eBay

I need to cancel item that is going to wrong address

Send invoice USPS cost way too high.

I'm trying to send an invoice to the buyer and I want to pay for shipping because he bought 2 items. Total weight is under 3 oz. Package size is 7" x 5". When I click Send Invoice the shipping is $24.40. It should be around $9. I tried clicking on th...

High shipping costs, anyone offering ground as an option more now with the rising costs?

I mostly ship my items I sell first class or priority. Sometimes the same item is significantly less on the higher side of the range I get quoted between ground and priority if I choose ground. If I offer two shipping methods, ground and priority for...

Resolved! Any idea when Australia USPS restrictions will be lifted?

Any idea when Australia USPS restrictions will lifted since Ebay international is still broken?

shipping address

I would like to change my shipping address. The correct address is:-*****

Manually entering tracking numbers

Hello.. I hope someone can help. Ebay offers the option of manually entering tracking numbers for shipped items and since I've been selling everytime I attempt to enter a tracking number I can only enter 1 digit and an error occurs telling me to ente...

Resolved! seller wont return messages re refund for returning item

i bought some shoes and they were not what the description indicated. contacted seller and she refunded money. i ask if she would send return shipping label. she said she would refund shipping charges after item has been returned. i have receipt and ...

Shipping details does not updating

hello guys ,I have ordered 2 different items from the same seller in the same day .I have checked the tracking details and I have seen that one of the items is already arrived my country but the in the second item there is no update . Apr 27, 2022 20...

Resolved! Help Needed Regarding Shippment (and may be Tracking) Issue

New to ebay, and I had won a bid last month. According to the tracking information provieded by ebay, the item I bought arrived at USPS Facility at Apr 2, but there is not any tracking update since then. So I just want to check what is wrong with my ...