Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Keep your sales momentum strong this summer with our latest updates.
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How can I find a Ship Cover Policy number? I am a small seller. If I only have one item to send out and I add Ship Cover, I never see a policy number anywhere. If I have a few items to send, I can use bulk label printing and then it will show up if I...
How does eBay calculate shipping? Do they use list price or the eBay discounted shipping cost?
If you're like me, you're no doubt seeing more and more dead stall packages that were shipped via Fedex Ground Economy, which is a discounted joint service with USPS. Fedex refers to this service as Fedex Smart Post. This is a service that begins wit...
Hello! I was just informed that an item I sold via the International Shipping program to a customer in Japan could not be shipped. Does anyone know about any particular restrictions in place? The item was an antique slide projector from the early 190...
I have a default address that is not correct for this order. The label has been assigned and I need to change it. Or I need to not use it. How can I accomplish a change.
I had a customer buy an item where I had the shipping weight listed as 2.8 lbs, 20x18x12. eBay only charged the buyer $4.98 for shipping, which is completely incorrect. Now I'm the one having to pay most of the shipping fee. My item was sold for $34....
I've been selling on ebay for about 2 years now and have been shipping my items USPS ground advantage. My items qualify for Ebay standard envelope and I am currently considering switching to that shipping method to save the seller shipping fees, save...
I sold an item to someone in Norway. I use the Ebay International Shipping Program. The buyer wants me to make sure I write a VOEC number on the package so he doesn't have to pay an extra import tax. I called Ebay costumer service. I was put on hold ...
Hi everyone — I’m a bit concerned and would really appreciate your input. I have shipping restricted to North America and clearly state in my listings that I do not ship to freight forwarding services. Still, a buyer registered in Honduras has placed...
No other location we’ve shipped to has these issues, I need to find a way to fix this. Any ideas are welcome Thanks
I shipped something in April to an address a few states over. The tracking shows 5 days of transit to the its destination then it stops and I only see that is "on the way" but no updates in over 3 weeks. I asked the buyer to open a claim which they d...
I have purchased an item where the listing clearly lists a shipping charge, and the seller now wants to charge 9-10x the shipping charge, which I paid in good faith He points out the last line in a description for the claim that the buyer pays the ac...
Hi, I recently shipped a childs toy International Shipping to Brazil. The item was not delivered because it was a Restricted/Prohibited Item.It was returned to me by the delivery service. I refunded the customer the purchase price.Can I recover the $...
Crazy week...I must say.I think I know why sellers don't ship to a 'P O Box' address.I got a return a couple days ago...with no street address...but eBay address has no street address for mailing it.Anyway, I mailed out one yesterday to Australia wit...
There is always a first time. I had a package with free shipping come back yesterday with “Insufficient Address” on it…it was a mobile home park, and there was no Lot number. It was over $5.00 to ship this. I messaged the buyer yesterday and did not ...
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