Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Official Delivery Date eBay Recognizes

I live in Chicago. this past sat, sun, mon we had about 10 inches of snow. i had to have 7 pkgs with acceptance scans on Dec 1. my very reliable mail carrier did not scan my pkgs on Dec 1 due to his truck getting stuck. another truck had to come alon...

UPS is fraudulently over-charging sellers for packages

I sold a pair of shoes last month, the box weighed 3.5 pounds, and weeks later UPS "adjusted" the cost and said the weight of the box was 12 pounds. This is obviously entirely wrong, I always weigh and measure my shipments, but I didn't want to ascri...

Shipping info vanishing workarounds

Many of your are experiencing vanishing shipping info. For me, this problem only exists when I attempt to list from a template created after 12/2/25. The error doesn't show up until you actually go to list an item and then you get an error telling yo...

Newly created templates lose selected carrier options when listed

Just curious if anyone else has run into this. I have a number of template so creating them is not the issue. Two days ago I created a new template and, as I do with most of my templates, I added Media Mail and Ground Advantage as my primary carrier ...

USPS Slammed an Alternator i sold, how do i get them to pay Insurance thru Ebays Shipping

So i hand packed this alternator myself and the customer started a return. Shipping was paid thru Ebays USPS Shipping Portal. How do i claim Insurance ? Here's a photo the customer sent me. Damage like this to Aluminum is Really Hard to do. You would...

Question about US Taxes

I am from Perú. Please I have a question about the final payment.I have a offer for a product (US$ 162) and the Ebay International Shipping is US$ 33.48. The total payment, before to put my credit card is US$ 198.48. So, Is it the final payment (FOB ...

Package Lost In Mail

There have been no tracking updates for 2 weeks for a package i mailed on November 17th. Spoke to USPS and they said i should fill out a missing package form. They will mail it to me but might not get here for 7-10 days and then who knows how long it...

USPS Tracking Shows Delivered But Buyer Claims Not Received

I sold a professionally graded baseball card to a buyer with the order valued at $27.78 plus $5.35 shipping. The buyer has filed an Item Not Received claim. The buyer is aware that USPS Tracking shows that the item was delivered. The buyer claims tha...

USPS Label Refund Issue

Shipped a USPS package. They lost it and never scanned it. A mail search turned up nothing. USPS denied my insurance claim as the label was "never used" due to no scan.Requested to void shipping label which USPS rejected due to the mail search claimi...

HOW TO MAIL OUT NON-EBAY GIFT

NEED TO SHIP GIFT THAT IS NOT EBAY RELATED

tracking number

I just sold 2 items to the same buyer......I shipped them both in 1 box so I have one tracking number....eBay will not let me show the same tracking number on both items, so 1 item still does not show a tracking number which will give me a demerit an...

Package redirection - eBay will not help.

Package redirection: This is a form of e-commerce fraud where a malicious actor manipulates a shipping label, tricking the mail carrier into delivering the package to the wrong address. I ordered a new item on eBay and never received. The seller sent...

USPS Misdelivered My International Package to a Military Base (AE) — Buyer Opened INR Case.

Hi everyone, I’m an eBay seller based in Taiwan. USPS Misdelivered My International Package to a Military Base. Buyer Opened INR Case. I shipped a package to a buyer in ME. The address on the label is 100% correct — I’ve double-checked it multiple ti...

Hi, how can I do for Ebay to contact me?

Hi, I need to speak with a representative. Where can I call? Or what can I do for an Ebay representative to call me? Jennifer

Issues Shipping to PO Boxes or PMBs

Hello! Reaching out to see if others are experience a significant increase in the use of PO Boxes and PMBs (personal mail box) addresses that aren't legitimate? We have experience quite a few recent sales with shipping address for these kind of locat...