Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Tracking shows delivered at my local post office

I sold an item and dropped at my mailbox. Tracking shows delivered to my local post office, not to the buyer.USPS confirmed it's still in transit. How can I make sure eBay and the buyer know when it actually arrives?Thank you!!!

Reminder: USPS rate changes Sun Jan 18 / USPS closed Mon Jan 19

Reminder for sellers: USPS annual January rate changes go into effect this coming Sunday, January 18 2026eBay Announcement: Shipping Carrier Rate Changes Post offices are closed Monday, January 19 2026 for holiday Plan accordingly.

buyer claims product not received

Buyer claimed merchandise never received however we see confirmation on our end that it was delivered on 12-6-25 To add to this, this buyer contacted me saying that an item had not been received and it was not even my product as it was from a seller ...

Item Location

Does it bother anyone else that a seller will list the item location in one part of the country and then find that it ships from an entirely different place? Example: Item is listed as located in Columbus, OH. You think 'Oh, that's not far, I'll pay ...

Ordered an item from Italy and having issue

On December 22nd, I ordered an item from a seller in Italy and the next day he shipped it but also messaged saying that the rules for shipping had changed for the method that he uses and the other method would cost a lot more. He hoped everything wen...

Resolved! I am in Europe, I need a buyers email address to ship internationally, most buyers ignore messages

Hi,I hope you can help, I am pulling my hair out in frustration, this not only effects me but all sellers based outside of the USA.To ship internationally we now need a buyers email address, this is mandatory, we can not ship without it.For 15 years ...

shipping options - where is PM envelope and padded envelope?

Why don't these show up as options when you are adding shipping services on a listing you are selling? I notice PM large box is an option.

Can you be alerted by Ebay if a package has signature confirmation?

I've had shipments sent to me below the threshold amount that had signature confirmation, and I wasn't there so I had to drive to the post office to pick it up. I know Ebay gives you alerts that your item is out for delivery, can they give you an ale...

shipping large items such as refrigerator , range , dishwasher , washer , dryer

i have "open box" like new appliances and want to sell out of my locality so I need to offer shipping

Resolved! Selected FedEx Ground/FedEx Home delivery for shipping for item, buyer selected FedEx economy ?

I canceled order because this was a expensive item, double checked my shipping selection and it was correct. My question is how was the buyer able to select economy over what I had selected. Thank you

Resolved! what are you doing with all your free usps priority boxes?

I hardly ever ship priority anymore with the Ground Advantage optionunfortunately I have a lot of the different size free usps priority boxesis the only option to just recycle?

Resolved! FedEx shipping adjustment

FedEx has charged $34.45 adjustment for a toy that weighs 14oz with the box on top of the original shipping charge. This is the second time it has happened. How do you dispute this. FedEx won’t do anything without a FedEx account number which when sh...

New York

On December 22, 2025, I placed an order (order number 11-14006-30330) with a delivery date of January 16, 2026. I have been unable to find the shipping information for this item. Subsequently, on January 7, 2026, and January 12, I contacted the selle...

EIS shipping to S. Korea shows ~10% import fee, disregarding $200 exemption?

South Korean Shipping Experts: South Korea has a "de minimis" VAT exeption of $200 for personal use items bought from the USA. I have an auction at about $160 (as I type) that shows an import duty of about $16 for S. Korea. The eBay explanation is th...

Is There a Shipping Issue From Florida?

I forgot I ordered from one of my sellers a while back...I usually buy one a month from him.I wonder if my item is lost.I don't want to get blocked so do I keep waiting or?